30 results
- 3 Nov 2018
NCC Establishes Industry Code to Regulate Internet Access
The Nigerian Communications Commission (NCC) says it has concluded plans to establish internet industry code of practice to regulate internet access and services in the country. Prof. Umar Danbatta,…
- 17 Mar 2018
NCC Moves to Regulate Use of Satellite Communications Services
Prof. Umar Danbatta, Executive Vice Chairman, Nigerian Communications Commission (NCC) said the commission would create a legal framework to regulate the use of satellite communications services and…
- 20 Mar 2018
NCC to Regulate Use of Satellite Communications
Prof. Umar Danbatta, executive vice chairman, Nigerian Communications Commission (NCC), has said that the commission would create a legal framework to regulate the use of satellite communications…
- 30 Apr 2019
NCC to Establish Internet Industry Code of Practice
Nigerian Communications Commission (NCC), has initiated a process to establish an Internet Industry Code of practice in order to sanitise the operation of Internet service provider and internet…
- 21 Jun 2019
Gov. Obaseki Commends NCC over Internet Code of Practice to Curb Cybercrimes
Governor Godwin Obaseki of Edo state has commended Nigerian Communication Commission (NCC) for establishing an Internet Industry Code of Practice for internet service providers in the country to…
- 16 Feb 2009
NCC Inaugurates ICAF for Telecom Consumers
The Nigerian Communications Commission, (NCC), has stepped up its telecom consumer protection initiatives with the inauguration of an twelve-man Industry Consumer Advisory Forum, (ICAF), headed by…
- 5 Jun 2017
Court Declares Unsolicited Messages as Violation of Subscriber’s Right
Granting unknown persons and organisations access to a subscriber’s telephone line by MTN for the purpose of sending unsolicited messages to the line is a violation of the subscriber’s right to…
- 17 Aug 2025
NCC Moves to Protect Consumers, Enforce Accountability in Telecoms
Nigerian Communications Commission (NCC) has introduced a series of new regulations aimed at strengthening consumer protection and improving service delivery in the telecommunications sector. These…
- 10 Feb 2025
Customers File Class Action Suits against Access and Zenith Banks
Customers have instituted a class action lawsuit against Access and Zenith Banks, two of the leading banks in the country. In the first case, customers of Access Bank have alleged gross negligence,…
- 13 Feb 2026
NCC Orders Telcos Inform Subscribers of Data Breach within 48 Hours
Nigerian Communications Commission (NCC) has directed telecom operators in the country to notify affected customers of any data breach within 48 hours ( that is two day) of detecting such…
- 18 Dec 2018
NCC Sets Up Service Level Agreements for Opertaors
Nigerian Communications Commission (NCC) has commenced the review of its customer Service Level Agreements (SLAs) for the resolution of consumer complaints and escalations to Service Providers.…
- 2 Oct 2020
NCC Expresses Commitment to Deepening Consumer Protection
Since the establishment of the Nigerian Communications Commission (NCC), it has been consistent in deepening and protecting the rights of consumers. Indeed, one of the core mandates of the NCC is to…
- 9 Aug 2022
Nigeria's Broadband Penetration Now Stands @ 44.5% As NCC Reviews Short Code Services
Nigeria’s broadband usage has continued on the rise, moving up from 40.9 per cent in February 2022 to 44.5 per cent in July 2022, a figure considered hopeful for achieving the national broadband…
- 1 Jun 2018
Reps Ban Hosting of Data Abroad, Order NITDA to Ensure Compliance
The House of Representatives has called on the Federal Government to mandate the localisation of data and operations by telecoms firms in the country in the interest of national security. The…
- 21 Mar 2014
NCC to Review Rules for Robust Consumer Quality Experience
Nigeria Communications Commission (NCC) said it is currently reviewing the rule base to ensure a robust set of rules for the industry, primarily to achieve fair competition and consumer quality…
- 5 Apr 2026
Compensation for Poor Service Quality is Automatic- NCC
Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic. This initiative aims to…
- 9 Aug 2022
NCC Remits N463Bn to FG in 7 Years
Nigerian Communications Commission (NCC) said has remitted N463 billion to the Consolidated Revenue Fund from 2015 to April 2022 through steady efforts. Prof. Umar Garba Danbatta, executive vice…
- 30 Dec 2025
T2 Faces NCC Probe in Benue Over Major Service Outage in 9 LGAs
T2, formerly known as 9mobile, is under investigation by the Nigerian Communications Commission (NCC) in Benue State for an undisclosed incident disrupting USSD, SMS, voice, and data services across…
- 25 May 2025
NCC Orders Telcos to Compensate Subscribers for Outages More than 24 Hours
Nigerian Communications Commission (NCC) has issued a fresh directive mandating telecom operators to compensate subscribers when major service outages last longer than 24 hours. The commission also…
- 15 May 2014
Why ATCON Approved ICT Practitioners Code of Ethics
The Association of Telecommunications Companies of Nigeria (ATCON) said it approved code of ethics for the practitioners in pursuant of industrial self-regulations. The code was approved at…
- 1 Dec 2018
NCC Threatens to Sanction Erring Telecom Service Providers
The Nigeria Communication Commission (NCC) said it would sanction service providers who fail to abide by the regulations of the commission in dealing with their consumers. This is coming as the…
- 13 Feb 2024
MLA Backs FCCPC over Action on Digital Lending Violation
Money Lenders Association (MLA), has thrown its weight behind the measures taken by the Federal Competition and Consumer Protection Commission (FCCPC), aimed at ensuring ethical conduct in digital…
- 26 Jul 2023
Lamido of Adamawa Commends NCC's Consumer Protection Initiatives
Lamido of Adamawa, Dr. Muhammadu Mustapha, has commended the Nigerian Communications Commission (NCC) on a range of its telecom consumer protection initiatives, including the recent Village Square…
- 16 Dec 2021
Kano Trade Fair: Emir of Kano, Others Applaud NCC's Consumer Initiatives
The Emir of Kano, Alh. Aminu Ado Bayero, influential individuals, who visited the Nigerian Communications Commission (NCC) pavilion as well as telecom consumers, who participated at the 'NCC Special…
- 8 Aug 2014
NCC to Regulate Mobile VAS Market
Nigeria Communications Commission (NCC) has intensified actions towards regulating the Value Added Service (VAS) segment, short codes allocations and operations, of the telecoms sector, all important…
- 22 Jul 2019
Multi-Stakeholder Approach Needed to Minimise Exposure to Cybercrimes - NCC
The Nigerian Communications Commission (NCC) has stated that multi-stakeholder approach where all necessary stakeholders within the telecommunications ecosystem play their respective roles will help…
- 21 Apr 2017
NCC Sensitises Telecom Consumers on Rights
The Nigerian Communications Commission (NCC), has again called on telecom subscribers to dial 622 toll free for complaints and send STOP to 2442 for unsolicited messages. The commission made the call…
- 5 Oct 2021
NCC Campus Conversation Moves to University of Abuja
The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new…
- 30 Sept 2019
Provide Acceptable Quality of Service or Get Sanctioned, NCC Warns Service Providers
The Nigerian Communications Commission (NCC) has read the riot act to telecom service providers in the country, insisting that they have to do everything possible to improve service delivery to the…
- 11 Jul 2014
Nigeria’s QoS Better than London’s -NCC
Nigerian Communications Commission (NCC) yesterday boasted that quality of service (QoS) in the country was one of the best in the world and even better than services offered in Central London,…