30 results
- 29 Dec 2018
CBN Introduces Consumer Complaint Management System to Banks
The Central Bank of Nigeria (CBN) has announced the deployment of its Consumer Complaint Management System (CCMS) to ease the process of addressing issues. The bank made the disclosure in a circular…
- 5 Jul 2024
MNOs Excite Telecom Consumers with Data Management Tips
In a concerted effort to address widespread complaints about data depletion, Nigeria's Mobile Network Operators (MNOs) have collaboratively launched a consumer sensitization campaign aimed at…
- 29 Jan 2020
NCC to Review Consumer Outreach Programmes, Online Complaints Management
Nigerian Communications Commission (NCC) has inaugurated an in-house inter-departmental committee to concretely harmonise existing consumer outreach programmes and to develop a more impeccable way to…
- 4 Jul 2022
"Brands to Wear Badge of Honour from Consumers" - Ekine, CoFounder/CEO Consumers Value Broadcasting
The management of Consumers Value Broadcasting, organizers of the Consumers Value Awards, has announced that the collation of votes is ongoing with the formal announcement and presentation of awards…
- 11 Aug 2015
Shake Up @ NCC as Danbatta, New NCC Boss Redeploys Staff
Prof Umar Garba Danbatta, executive vice chairman, Nigerian Communications Commission (NCC) has reshuffled 53 management staff and reversed the deployment of some staff made in the twilight of his…
- 2 Mar 2009
Symantec Endpoint Virtualization Transforms Workspace Management
Symantec Corporation, a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world has…
- 28 Nov 2021
NCC Embarks on "Shine Your Eyes, No Fall Mugu" Sensitization Campaign in Benin
The Nigerian Communications Commission has again given expression to its commitment to reach all categories of telecom consumers, with the launch yesterday in Benin, of a consumer-centric outreach…
- 17 Jun 2025
FCCPC Orders Air Peace to Appear Over Alleged Refund Violations
Federal Competition and Consumer Protection Commission (FCCPC) has summoned the management of Air Peace Limited over widespread consumer complaints concerning the non-refund of ticket fares. The…
- 13 May 2021
DSO: GDT Pledges to Meet Consumers’ Demands
Godfrey Ohuabunwa, group managing director, Gospell Digital Technology (GDT), has said that the company and other producers are ready to meet consumers’ demands for Set Top Boxes. Following the…
- 4 Jan 2019
CBN Orders Banks, Others to Upload Customers’ Complaints Daily
Central Bank of Nigeria (CBN) has ordered banks to upload customers’ complaints on a daily basis into it recently developed Consumer Complaints Management System (CCMS). This is coming as…
- 7 Apr 2018
Ericsson Unveils 2018 Hot Consumer Trends
Olivier Vandermoten, country manager, Ericsson Nigeria has unveiled Ericsson ConsumerLab seventh edition of its annual trend report, ‘‘The 10 Hot Consumer Trends for 2018 and beyond’. The report…
- 29 Oct 2012
Nigerians Save for their Future, MasterCard Survey Reveals
Results of the latest MasterCard Worldwide Survey on Consumer Purchasing Priorities - Money Management has revealed that Nigerians continue to understand the importance of saving their money, with…
- 9 Mar 2009
Nokia Hosts Eseries Business Clinics
To enhance the Eseries experience to consumers in Nigeria, Nokia Nigeria will host Eseries business clinics in March and April this year, during which Nokia Training Managers will take consumers…
- 18 May 2021
NCC Resolves 99.2% of Telecom Consumer Complaints in Q1 2021
The Nigerian Communications Commission (NCC) has resolved 99.2 per cent of service-related complaints received from telecom consumers across the major network operators in Q1, 2021. According to the…
- 26 Feb 2021
How Rawa, MTN Top Shot Died
The family of Oluwole Olanrewaju Rawa, late general manager, Consumer Marketing, MTN, will still be hoping their beloved son and father can come back to life. Oluwole Olanrewaju Rawa, late GM,…
- 29 Dec 2018
CBN Goes Tough on Banks with CCMS to Protect Nigerians
Central Bank of Nigeria (CBN) has announced the deployment of its Consumer Complaint Management System (CCMS) to ease the process of addressing issues. The bank made the disclosure in a…
- 1 Sept 2016
Osuofia, 9 Others Become MTN Brand Ambassadors
MTN Nigeria on Thursday announced Nkem Owoh, popularly known as Osuofia, and nine other artistes as its 2016/2017 brand ambassadors. Mr Richard Iweanoge, general manager of Consumer Marketing, …
- 10 May 2017
NCC Launches 'Consumer Conversation' In Ibadan
In keeping with the faith and programmatic map of the Declaration of 2017 as Year of the Nigerian Telecom Consumer by the Management of the Nigerian Communications Commission (NCC), the Ibadan Zonal…
- 11 Jul 2018
Multichoice Rewards Active Customers with Open Weeks Initiative
Nigeria’s leading digital satellite TV provider has announced an unprecedented benefits package for its consumers. John Ugbe, Managing Director, MultiChoice Nigeria, Speaking in Lagos on…
- 17 Jun 2025
Loan Defaulters Risk Denial of Passport Renewal, Others- CREDICORP
Uzoma Nwagba, managing director, Nigeria Consumer Credit Corporation (CREDICORP), has announced that failure to repay loans may soon affect citizens’ access to essential services such as passport…
- 15 Feb 2018
Huawei set Sights on Africa's Mid-to-Low Range Device Market
Huawei has launched the mid-range P smart device as part of its new 2018 strategy that emphasises Africa's mid-to-low range smartphone market. Likun Zhao, General Manager for Huawei Consumer…
- 13 Oct 2018
NCC Names Nwokike, Director, Public Affairs
Mr. Nnamdi Nwokike has been named director, Public Affairs, by the Nigerian Communications Commission (NCC). His appointment which is in line with the NCC management’s realignment of roles and…
- 5 Oct 2021
NCC Campus Conversation Moves to University of Abuja
The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new…
- 6 Apr 2024
Tinubu Appoints Nwagba as CEO of CREDICORP
President Bola Tinubu has approved the appointment of Uzoma Nwagba as managing director/chief executive officer, Nigerian Consumer Credit Corporation (CREDICORP). Uzoma Nwagba CrediCorp, is a company…
- 26 Aug 2020
Telcos Record 9,077 Service Outages in Q2 2020, Says NCC
The Nigerian Communications Commission (NCC) has said that major mobile network operators (MNOs) in the country recorded 9,077 cases of service outages on their networks in the second quarter of the…
- 28 Sept 2019
Criminals Terrorise Nasarawa Residents with Unregistered SIM Cards- Emir
Alhaji Ibrahim Usman Jibril, Emir of Nasarawa, has called on the Nigerian Communications Commission (NCC) to check the rising use of unregistered SIM cards in Nasarawa state. The Emir said…
- 13 Aug 2021
Odunayo Sanya Becomes Executive Secretary of MTN Foundation
MTN Nigeria has appointed Odunayo Sanya as Executive Secretary of MTN Foundation. Odunayo Sanya She replaces Nonny Ugboma who held the position from January 2009 to March 2021. Odunayo Sanya has over…
- 25 Apr 2025
MTN Appoints Egerton Idehen as Chief Broadband Officer
MTN Nigeria, leading technology company, has announced the appointment of Egerton Idehen as Chief Broadband Officer (CBBO), effective April 2025. Egerton joined MTN in 2002 as a Call Centre Agent and…
- 13 Jun 2022
Personalisation Need Not Come at the Expense of Data Privacy
By Hyther Nizam, President, MEA, Zoho Corp. Personalisation is becoming more critical for fulfilling customer expectations. But a changing consumer mindset about privacy makes the necessary data…
- 6 Sept 2017
NCC Clarifies Presentation at Stakeholder Forum on Devices' Type-Approval
The management of the Nigerian Communications Commission (NCC) has reiterated it is commitment not only to the protection of consumer rights but also to consumers’ education that help all…