21 results
- 18 Mar 2016
CPC Probes Banks for Customer Abuses
Consumer Protection Council (CPC) has started investigating cases of consumer rights abuse by the banking and hospitality sectors of the economy, according to Mrs. Dupe Atoki, director general of the…
- 14 Apr 2016
CPC Lauds Danbatta fo Curbing Impunity in Telecom Sector
Mrs. Dupe Atoki, director general of Consumer Protection Council (CPC), has commended Professor Umar Garba Danbatta, executive vice chairman of the Nigerian Communication Commission (NCC), for…
- 24 Mar 2015
Consumer Rights Abuse Worries CPC
Consumer Protection Council (CPC), has decried the high rate of consumer rights abuses in the telecoms, aviation, banking and power sectors of the economy. Mrs. Dupe Atoki, director-general, …
- 31 Jul 2015
Complaints Against Banks in Nigeria Rise-CPC
Consumer Protection Council (CPC) has said that the council is inundated daily with series of consumer complaints about the financial sector of the nation’s economy. Mrs Dupe Atoki, director-general…
- 15 Apr 2016
CPC Seeks Compensation from Telcos over Poor QoS
Consumer Protection Council (CPC) has requested the Nigerian Communications Commission (NCC) to draw out a special compensation plan for telecoms subscribers for the continued poor service quality by…
- 16 Dec 2013
FG Barks, Vows to Sanction Telcos over Poor QoS
The federal government is to prosecute telecommunications operators, found to be fleecing subscribers through poor service delivery just as the Nigerian Communications Commission (NCC) has given the…
- 21 Feb 2016
CPC Orders DStv to Compensate Subscribers, Provide Toll-free Lines
Consumer Protection Council (CPC) has ordered MultiChoice Nigeria Limited, provider of Digital Satellite Broadcast Television (DStv) service to compensate and provide toll-free lines to its…
- 1 Mar 2017
Ministry, CPC Move to Protect Consumers from Abuses
Barrister Adebayo Shittu, minister of Communications Technology, has said that his ministry and the Consumer Protection Council (CPC) need to collaborate to save Nigerians from consumer abuses in the…
- 31 Jan 2014
Samsung Unveils Ultra-Modern Customer Service Plaza
Samsung Electronics West Africa has unveiled the first of its kind Customer Service Plaza (CSP) in Abuja. The new center boasts of a waiting lounge, experiential points, kiddie’s zone and dedicated…
- 22 Jul 2013
CPC Seeks Powers to Tackle Online Marketing Abuses
Consumer Protection Council (CPC) is seeking legal powers to tackle consumer right abuses arising from online marketing, according to Abiodun Obimuyiwa, deputy director of Public Relations of CPC.…
- 22 Jan 2014
NCC Supports Consumers to Sue Telcos
Nigerian Communication Commission (NCC) is to give necessary support to any consumer ready to prosecute any telecommunication operator in the country over poor services, according to Reuben Muoka,…
- 9 Jan 2019
Judgement on Censoring Political Broadcast is Double Edged Sword
The recent judgement by Economic Community of West African States’ (ECOWAS) Court of Justice barring the Federal Government of Nigeria, through the National Broadcasting Commission (NBC) from…
- 15 Aug 2013
FAAN, CPC Bicker over Luggage Charge @ MMIA
Federal Airports Authority of Nigeria (FAAN) and Consumer Protection Council have differed over the allegations of N2, 000 charge on all checked-in luggage said to have been enforced by it (FAAN).…
- 10 Mar 2014
CPC Moves to Protect Telecom Subscribers
The Consumer Protection Council (CPC) has inaugurated a Compendium of the Rights of Telecommunication Subscribers in Nigeria as an effort to improve consumer education and protect the rights of…
- 29 Apr 2014
CPC Fines Aero N1.599m for Abandoning Passengers
Consumer Protection Council (CPC), on Monday in Lagos, ordered the management of Aero Contractors Company of Nigeria Limited to compensate 39 passengers on its flight AJ132 of November 8, 2013 who…
- 21 Oct 2014
CBN, Reach Consult Cashless Policy Conference Begins Today
The annual stakeholders’ conference on the cashless policy organised by Reach Consult in collaboration with the Central Bank of Nigeria (CBN) begins today in Lagos. The 2-day conference, now in its…
- 8 Sept 2015
CPC Probes Discos over ‘Outrageous’ Billings
Consumer Protection Council (CPC) has set up a panel to investigate Electricity Distribution Companies (DISCOs) in Nigeria over series of allegations bothering on breach of consumers rights. Mrs.…
- 10 Feb 2016
CPC Orders MTN to Pay Subscriber N1.85m in Ultimate Promo
Consumer Protection Council (CPC) has directed MTN Communications Limited to pay N1,850,000 to one of the winners of its Ultimate Wonder Promo for lack of due diligence. CPC’s order came on the heels…
- 17 Feb 2016
MTN pays N1.85m to Subscriber Over Promo Fraud
Following an order issued last week by the Consumer Protection Council directing MTN Nigeria Communications Limited to, within 14 days, pay a complainant, Mr. Omeje Fidelis N1.85m being the balance…
- 5 Sept 2016
CPC Probes Resort Savings & Loans over Alleged Diversion of Deposits
Consumer Protection Council (CPC) has began probe operations of Resort Savings and Loans Limited (RSL) over allegations of diversion of depositors’ monies and mortgage loans, following inundated…
- 12 Dec 2018
Court Bars NBC from Censoring Political Broadcast
Economic Community of West African States’ (ECOWAS) Court of Justice has barred the Federal Government of Nigeria, through the National Broadcasting Commission (NBC) from censorship of political…