28 results
- 2 Mar 2020
NCC Says Consumers Remain its Focal Point
Prof. Umar Garba Danbatta, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC), has said the Commission will abide by all the tenets of consumer rights in its day-to-day…
- 18 May 2021
NCC Resolves 99.2% of Telecom Consumer Complaints in Q1 2021
The Nigerian Communications Commission (NCC) has resolved 99.2 per cent of service-related complaints received from telecom consumers across the major network operators in Q1, 2021. According to the…
- 14 Jul 2020
NCC Resolves 98% Consumer Complaints in 15 Months
Nigerian Communications Commission (NCC) has said that 98 per cent of the total service-related complaints received from telecoms consumers within a 15-month period, spanning January 2019 to April…
- 20 Apr 2026
Nigeria Moves to Curb Fraud as NCC, CBN Seal Consumer Protection Pact
Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have signed a Memorandum of Understanding (MoU) that both organisations said would safeguard consumers against fraud…
- 30 Nov 2019
NCC Reiterates Need for Telecom Consumers to Lodge Complaints First With Service Providers
The Nigerian Communications Commission (NCC) has said that the 622 Toll-Free Line created by the Commission for complaints management serves as a second level of complaint for telecom consumers who…
- 29 Nov 2021
NCC Takes Campus Conversation to BUK, Enlightens Students on Rights, Privileges as Telecoms Consumers
The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in…
- 24 Feb 2017
NCC @ COP Urges Subscribers to Rise against Exploitation
The Nigerian Communications Commission (NCC) Thursday urged telecom consumers in the country to take advantage of the consumer outreach programme provided by the Commission in order for service…
- 22 Jun 2023
NCC Moves to Deepen Connectivity with Starlink Partnership
Umar Danbatta, the executive vice chairman (EVC) of the Nigerian Communication Commission ( NCC) said the commission is considering engaging with Starlink to extend connectivity to rural areas in the…
- 26 Jan 2018
NCC Holds 34th Edition of CTM in Barkin-Ladi Plateau State
Nigerian Communications Commission (NCC) officials, representatives of Mobile Service providers and other stakeholders gathered in the town of Barkin-Ladi, in Plateau State, for the 34th Edition of…
- 30 Dec 2025
T2 Faces NCC Probe in Benue Over Major Service Outage in 9 LGAs
T2, formerly known as 9mobile, is under investigation by the Nigerian Communications Commission (NCC) in Benue State for an undisclosed incident disrupting USSD, SMS, voice, and data services across…
- 27 Jan 2018
Education key for Consumer Awareness & Protection – Prof. Danbatta
Prof. Umar Garba Danbatta, Executive Vice Chairman and Chief Executive Office (EVC/CEO) of Nigerian Communications Commission, has said that education remains a key driver equipping telecom consumers…
- 27 Nov 2017
NCC Gives Telcos, Others Fresh Guidelines on Unsolicited SMSes
Nigerian Communications Commission (NCC) has directed all network operators to create a database for phone numbers of subscribers on the Do-Not-Disturb list. The regulator said operators and…
- 18 Mar 2017
NCC Seeks Inputs on Internet Code of Practice
Nigerian Communications Commission (NCC) has asked stakeholders in the Nigerian telecom industry, as well as the general public to contribute in the development of a code of practice in support of an…
- 28 Apr 2013
Atcon Welcomes MNP, NCC Says Porting is Free
Lanre Ajayi, national president, Association of Telecommunications Companies of Nigeria (Atcon), the umbrella body of telecom services providers in the country has commended the Nigerian…
- 17 Mar 2026
ATCIS Urges FG to Ensure Safety of Consumers Data
Association of Telephone, Cable TV, and Internet Subscribers of Nigeria (ATCIS) non-profit consumer rights group dedicated to protecting the rights, interests, and welfare of telecommunications…
- 7 Jul 2025
No More Excuses: NCC Sets Tough August Deadline to Tackle Telecom Hitches
Nigerian Communications Commission (NCC) has given telecom tower operators in the country August 2025 deadline to fix persistent network hitches in their facilities or face regulatory sanctions. The…
- 19 Aug 2025
FG Scraps 5 Percent Telecom Excise Duty Under New Tax Law
Federal government has abolished the five per cent excise duty on telecommunications services, a levy that had long sparked public concern over rising costs for subscribers. Pic credit... Itedgenews…
- 6 Oct 2020
NCC Explains Delay in 5G Deployment
Prof. Umar Garba Danbatta, executive vice chairman (EVC), Nigerian Communications Commission (NCC), has said that the country is exploring the potential benefits as well as health implications of…
- 1 Jul 2026
NCC Raises Alarm as Nigeria Lags in Fibre Internet, Pushes for Urgent Expansion
Nigerian Communications Commission (NCC) has called for accelerated deployment of Fibre-to-the-Home (FTTH) infrastructure, saying robust broadband connectivity is critical to achieving Nigeria's…
- 25 May 2025
NCC Orders Telcos to Compensate Subscribers for Outages More than 24 Hours
Nigerian Communications Commission (NCC) has issued a fresh directive mandating telecom operators to compensate subscribers when major service outages last longer than 24 hours. The commission also…
- 10 Mar 2026
NCC Orders Telcos to Report Cyberattacks Within 4 Hours from 2027
Starting February 2027, Nigerian Communications Commission (NCC), has mandated mobile network operators and other communications service providers to notify it within four hours of detecting any…
- 8 Aug 2014
NCC to Regulate Mobile VAS Market
Nigeria Communications Commission (NCC) has intensified actions towards regulating the Value Added Service (VAS) segment, short codes allocations and operations, of the telecoms sector, all important…
- 4 Oct 2016
Airtel, Other Telecoms Stakeholders Fete NCC Boss, Danbatta
Airtel Nigeria at the weekend joined other members of the Association of Telecommunication Companies of Nigeria (ATCON) in hosting a special reception in honour of Prof. Umar Danbatta, executive vice…
- 1 Oct 2016
ATCON Honours Danbatta, Lists Six Key Requests
Members of the Association of Telecommunication Operators of Nigeria (ATCON) on Friday in Lagos, organised a special reception in honour of Professor Umar Danbatta, executive vice chairman of the…
- 10 Jan 2017
SON Arrests Two, Vindicates ATCON on Fake Phones Alarm
Standards Organisation of Nigeria (SON), working with the law enforcement agencies recently arrested two Chinese nationals over increasing complaints about fake and substandard phones imported into…
- 18 Apr 2017
Counterfeiters Now Control 10% Phone Market Share in Nigeria
Fake phone manufacturers and importers seem to be having upper hand in the current battle with such products’ regulators in Nigeria, Nigeria CommunicationsWeek can report. According to an impeccable…
- 23 Feb 2009
Interra Networks Rolls Out First-Rate Outsourcing Services in Country
Apherion Outsourcing, established by Interra Networks to provide outsourced business and technology solutions to organizations in the public and private sectors, has positioned to take companies and…
- 30 Nov 2014
Broadband Supply not Well Stimulated Yet– Oladepo
Kazeem Olawale Oladepo, general counsel, MainOne had prior to joining MainOne was director, Corporate Strategy and Development at Starcomms Plc. He had also served as the head of Legal/Regulatory…