30 results
- 27 Mar 2019
Agencies Kick Against New Consumer Protection Laws
Nigerian Civil Aviation Authority (NCAA) and the Nigerian Communications Commission (NCC) among others, have faulted the new Federal Competition and Consumers Protection Act (FCCPA) 2019, describing…
- 1 Mar 2017
Ministry, CPC Move to Protect Consumers from Abuses
Barrister Adebayo Shittu, minister of Communications Technology, has said that his ministry and the Consumer Protection Council (CPC) need to collaborate to save Nigerians from consumer abuses in the…
- 18 Mar 2019
NCC Says Consumer Protection, Satisfaction are Her Priorities
Consumer protection and satisfaction are the major priorities of Nigerian Communications Commission (NCC), Prof. Umar Danbatta, executive vice chairman of the commission, has said. Danbatta,…
- 8 Jul 2018
APPA Calls for Support for CPC to Protect Rights of eConsumers
Princewill Okorie, president, Association for Public Policy Analysis (APPA) has urged the Federal Government and various stakeholders to support the Consumer Protection Council (CPC) to protect the…
- 29 Jun 2018
CPC Deliberates on Regulatory Policies to Protect eConsumers
Consumer Protection Council (CPC) has said it would collaborate with relevant stakeholders to deliberate on government’s regulatory policies to protect e-consumer to enlighten them on their rights.…
- 23 Mar 2014
CPC Decries Poor Treatment of Consumers in Nigeria
The Consumer Protection Council (CPC) has said that consumer’s right is not observed in the country. Mr. Tam Tamunokonbia head of CPC, Lagos Office, said this at the World Consumer Right Protection…
- 14 Jul 2014
Abuse of Nigerian Consumers
A corporate cliché is that the direction of a business is ultimately determined by its customers, that is satisfied customers of course. In a normal society, the customer is the king and without him,…
- 19 Feb 2025
NAICOM, UNDP, Others to Promote Insurance Literacy, Consumer Protection
The National Insurance Commission (NAICOM), and the United Nations Development Programme (UNDP) recently took their Insurance Literacy and Consumer Protection Campaign to Wuse Market, Abuja. NAICOM…
- 10 Mar 2014
CPC Moves to Protect Telecom Subscribers
The Consumer Protection Council (CPC) has inaugurated a Compendium of the Rights of Telecommunication Subscribers in Nigeria as an effort to improve consumer education and protect the rights of…
- 21 Dec 2009
CPC to Check Consumer Abuses in ICT Sector
Consumer Protection Council (CPC) said that it has commenced a pro-consumer initiative aimed at driving unprecedented and positive changes within the ICT sector in the country. Mr. Abiodun Olumuyiwa,…
- 2 Jul 2018
NCC, CPC Collaborate to Investigate Call Masking
The Nigerian Communications Commission and the Consumer Protection Council yesterday held a meeting to investigate call masking in Nigeria on the directive of the National Assembly. The meeting was…
- 16 Feb 2009
NCC Inaugurates ICAF for Telecom Consumers
The Nigerian Communications Commission, (NCC), has stepped up its telecom consumer protection initiatives with the inauguration of an twelve-man Industry Consumer Advisory Forum, (ICAF), headed by…
- 18 Mar 2015
CPC @ World Consumer Rights Day, Discourages 'Junk' Food Consumption
‎The Consumer Protection Council (CPC), identified Safety, Choice, Information and Basic needs, as critical in addressing Consumer Right related issues. ‎This is part of message from CPC on…
- 11 Sept 2018
NCC, CPC Set Up Committee for Consumer Issues in Telecoms Industry
Nigerian Communications Commission (NCC) and the Consumer Protection Council (CPC), have inked an agreement for a joint investigative committee for consumer issues in the telecommunications industry.…
- 17 Jul 2026
Tinubu Moves to Protect Nigerians From Crypto Scams With New Executive Order
President Bola Tinubu has signed the Presidential Executive Order on Virtual Assets Coordination, 2026, to strengthen regulation of Nigeria's virtual assets sector through improved collaboration…
- 24 May 2010
Consumer Advocacy in a Liberalized Telecom Sector
Consumer advocacy is a form of social network which protects the interests of consumers. For instance, consumers posting their reviews on consumer advocacy sites will stir companies’ behavior…
- 24 May 2015
Airtel, NIPR Collaborate to Deepen Consumer Education
In line with its commitment to enriching lives as well as providing credible platforms to deepen consumer education, leading telecoms operator, Airtel Nigeria, recently partnered with the Nigerian…
- 31 Jul 2015
Complaints Against Banks in Nigeria Rise-CPC
Consumer Protection Council (CPC) has said that the council is inundated daily with series of consumer complaints about the financial sector of the nation’s economy. Mrs Dupe Atoki, director-general…
- 23 Dec 2018
CPC Backs NCC on Sanction of Telcos for Forceful Subscription
Consumer Protection Council (CPC) has commended the Nigerian Communications Commission (NCC) for its plans to sanction mobile network operators that are involved in forceful subscription to…
- 29 Feb 2016
CPC, NLRC Urge Telcos to Checkmate Fraudulent VAS Operators
The telecommunications network providers have been urged to deploy more technology to contain activities of fraudulent Value Added Service (VAS) operators. Both the Consumer Protection Council and…
- 3 Feb 2019
CBN, CPC Look Elsewhere as Banks Milk Nigerians through ATMs
Stephen Ubimago, law editor at the Independent newspapers has asked the Central Bank of Nigerian (CBN) and the Consumer Protection Council of Nigeria (CPC) to act and stop needless extortion of ATM…
- 15 Apr 2016
CPC Seeks Compensation from Telcos over Poor QoS
Consumer Protection Council (CPC) has requested the Nigerian Communications Commission (NCC) to draw out a special compensation plan for telecoms subscribers for the continued poor service quality by…
- 31 May 2010
Student, Engineer, Others Hit Fortune in Zain Promo
Odeten Lawrence and Miss Chiamaka Nwazojie, both students, Babatunde Olusegun James a Taxi Driver, and Temidayo Oladipo Adeboye an Engineer, have hit a big fortune in the ongoing Zain Wake Up a…
- 10 Aug 2015
eTransaction Bill Holds Huge Prospects for Nigeria’s eCommerce- Kaymu
Governments around the world are waking up to the need for the regulation of e-commerce within their countries. The Nigerian government is not left behind as the Consumer Protection Council (CPC)…
- 24 Aug 2017
CPC Seeks New MoU with NCC to Improve Quality of Consumer Experience
Mr. Babatunde Irukera, director general of Consumer Protection Council, CPC, has paid a courtesy visit to the Management of the Nigerian Communications Commission (NCC) in order to sustain the…
- 8 Sept 2015
CPC Probes Discos over ‘Outrageous’ Billings
Consumer Protection Council (CPC) has set up a panel to investigate Electricity Distribution Companies (DISCOs) in Nigeria over series of allegations bothering on breach of consumers rights. Mrs.…
- 8 Sept 2019
Worrying Abuse of Telecom Consumers in Nigeria
Consumer advocacy is very low in Nigeria to the extent that consumers do not appropriate their rights in most cases. Apart from enduring substandard services, subscribers have also been…
- 9 Apr 2012
Substandard ICT Products and their Effects
The use and sale of substandard mobile phones in the country telecommunications space have been increasing to the extent that it has become a menace as it affects quality of service among other…
- 20 Nov 2012
CPC Asks DSTV to Implement Pay-As-You-Go
The Consumer Protection Council (CPC) has advised Multichoice Nigeria Limited, the owners of the cable television to introduce pay-as-you-go subscription for its subscribers, as part of efforts at…
- 23 Dec 2014
How Telcos Cheat, Frustrate Subscribers
Despite increasing customers’ frustration, telecom companies continue to push for more revenue, according to a report published in the Guardian. Yearly, telecommunication companies in Nigeria…