30 results
- 23 Oct 2020
WhatsApp Gifts Users “Mute Forever” Feature for Chats
WhatsApp, chat app, has released the “Always” mute feature for users. The feature is available for Android and iOS users and will allow users to mute the notifications of a WhatsApp chat or a group…
- 15 Mar 2019
9mobile Introduces Free Whatsapp Chat
9mobile is offering Nigerians the opportunity to use WhatsApp chat free of charge on its network. With the unique offer, customers upon purchase of their preferred data bundles, and using the…
- 8 Dec 2021
WhatsApp Tightens Chat Security in Privacy Update
WhatsApp has introduced a new privacy feature that will provide users with more control to enable their messages to disappear for all new chats by default. This will give users three options: to have…
- 6 Sept 2018
Clickatell Transact Powers UBA to Launch Chat Banking on WhatsApp in Nigeria
Clickatell, an authorized WhatsApp Business Solution provider, is proud to announce that United Bank for Africa (UBA) will be going live with their Chat Banking solution – Leo on WhatsApp. In a first…
- 12 May 2026
NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services
National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for…
- 26 Mar 2019
Clickatell Powers MTN’s Chat Commerce Service on WhatsApp
MTN South Africa has partnered with global customer engagement company, Clickatell, to launch MTN Chat, enabling its customers to engage with the telco over WhatsApp. MTN Chat will enable customers…
- 2 Aug 2018
First Bank Launches Chat Banking on WhatsApp
Determined to ensure effective service to its customers, First Bank of Nigeria on Thursday unveiled its chat banking on WhatsApp. Mr Chuma Ezirim, the bank’s Group Head, E-Business, said the…
- 9 Nov 2018
First Bank launches chat banking on WhatsApp
First Bank of Nig. Plc on Friday launched a WhatsApp application to make banking more convenient for its 12.5 million customers. The FirstBank Chat Banking on WhatsApp was launched at the…
- 19 Apr 2016
Viber Follows WhatsApp On Encryption, Adds ‘Hidden Chats’
Viber, one of the world’s leading messaging apps with more than 711 million unique users worldwide, has followed the footsteps of WhatsApp, launching complete end-to-end encryption across all devices…
- 3 Aug 2018
Clickatell Partners Nigerian Banks to Roll out Chat Banking Capabilities
Clickatel, an authorized WhatsApp Business Solution Provider is partnering Nigerian banks to roll out their chat banking capabilities on WhatsApp across Africa. Clickatell’s customers on WhatsApp…
- 30 Oct 2018
First Bank, Clickatell Drive Financial Inclusion in Nigeria using WhatsApp
Clickatell is promoting financial inclusion in Nigeria by enabling FirstBank to launch Chat Banking on WhatsApp, unlocking the opportunity for millions of new consumers to experience an improved way…
- 12 Dec 2018
FBN Launches Chat Banking to Ease Transactions
First Bank of Nigeria has launched its Chat Banking on WhatsApp to harness optimal digital banking offerings that enhances ease of banking and convenience for its customers. Dr. Adesola…
- 27 Jan 2015
Facebook to Extend WhatsApp to Desktop Computers
Facebook is planning to extend the popular chat service, WhatsApp to desktop and laptop computers, but those who use it through an iPhone will have to wait. WhatsApp, according to a report by iCNET…
- 3 Sept 2018
UBA Launches 'Leo' on WhatsApp
United Bank for Africa (UBA), Pan-African Financial Institution, has announced the commencement of its chat bank ‘Leo’ on the WhatsApp platform. With Leo on WhatsApp, customers who are users…
- 29 Dec 2017
WhatsApp will stop working on many smartphones from Jan 1
Many Smartphone owners will have to buy newer gadgets if they want to continue using WhatsApp chat as the app is about to stop working on a range of old smartphones. On New Year’s Day,…
- 29 Jul 2020
Clickatell’s Chat Banking Solution Powers Sterling Bank to Offer Banking Services on WhatsApp
Sterling Bank Plc, Nigeria's leading commercial bank, in collaboration with Clickatell, a global leader in mobile communications and chat commerce, today announced a unique and very personalised…
- 16 Feb 2018
Concerns for Banks as WhatsApp Adds Payment
WhatsApp has introduced payments to its messaging app in India, making it the latest service to let users transfer money to one another with a text. After the pilot in India, this peer-to-peer…
- 9 Mar 2023
Five Ways Businesses in Nigeria Can Drive Sales this Ramadan
As the country prepares for Ramadan, business owners look for ways to keep their operations running smoothly and stay connected with customers. For a lot of businesses, this means using WhatsApp to…
- 17 Jun 2025
WhatsApp to Start Showing more Adverts in Messaging App
WhatsApp is launching three new ad features in a global roll-out across the messaging app. The Meta-owned platform said the new ads will not be shown in the same place as people’s private chats, nor…
- 11 Mar 2019
9mobile Brings Family & Friends Closer with Free WhatsApp Offer
In demonstration of its commitment to the promise to wow customers with amazing loyalty rewards this year and help family and friends connect more, innovative and customer-friendly telecommunications…
- 11 Mar 2026
WhatsApp Launches Parent-managed Accounts for Pre-teens Amid Safety Concerns
WhatsApp said yesterday it would allow parents to create accounts for pre-teens, restricted to messaging and calling, amid rising global concerns about the impact of social media and chat apps on…
- 6 Jul 2021
WhatsApp to Block Users of “GB” Cloned Version of App
Whatsapp has issued a warning to users who download clone apps, threatening to permanently block them if continuous usage persists. The company made this warning as a clone app named GB WhatsApp is…
- 29 Dec 2014
Etisalat with SmartPak, Revs Up Data Offering
Etisalat, Nigeria’s most innovative and fastest growing telecommunication company, in response to its subscribers’ varied preferences in regards to data consumption, simplicity, control and…
- 19 Aug 2020
Ikeja Electric Launches WhatsApp Chatbot
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service.…
- 16 Jul 2020
Clickatell Launches Chat Desk to Shake Up the $1.3 Trillion Call Center Industry
Clickatell, a global leader in mobile communications and chat commerce, announced the launch of Chat Desk, a digital contact center solution that helps agents resolve customer queries and obtain…
- 23 Apr 2019
Freshworks Integrates with WhatsApp Business Solution
Freshworks, a global leader in customer engagement software, has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp.…
- 17 Jan 2024
How click-to-chat ads can elevate customer engagement to new heights
By George Muhia, Industry Lead – Africa Digital Natives at Infobip Click-to-chat ads are a form of interactive advertising that allows businesses to connect with their audience in real-time on…
- 14 Aug 2013
Airtel, Nokia Unleash Free Facebook, Others on Asha Devices
Airtel Nigeria and Nokia, have partnered to provide new data offerings for customers to access their favourite social media networks on their Nokia Asha devices, in line with Nokia’s commitment to…
- 6 Sept 2017
Five Powerful Ways WhatsApp Has Changed Our Lives
Since Facebook bought WhatsApp in 2014 for 22 billion dollars, it has significantly transformed the way we communicate and our lives. As such, Jumia Travel, the leading online travel agency, shares…
- 27 Nov 2020
eBanqo’s Omnichannel Platform Helps Businesses Offer Live Chat Assistance and Extend their Services on Messaging Apps
Businesses today serve customers based on companies’ own terms and not necessarily how customers prefer. For example, customers are required to download apps to enjoy companies’ services, are…