30 results
- 3 Apr 2024
Elevate Your Business Communication: WhatsApp Business App vs. WhatsApp Business Platform
By George Muhia, Industry Lead – Africa Digital Natives at Infobip In the age of digital transformation, effective communication with customers is the key to success for businesses of all sizes. With…
- 23 Jul 2026
ChatPay Unveils Public Waitlist for WhatsApp-Based Banking Platform
ChatPay has launched Africa's conversational banking platform, enabling individuals and businesses to access financial services through WhatsApp. The Lagos-based fintech startup, is in controlled…
- 8 Nov 2023
Infobip Offers Businesses End-to-End Purchase Journeys on WhatsApp
Infobip, global cloud communications platform now enables businesses to design and implement end-to-end customer purchase journeys within WhatsApp. Using the latest features in the WhatsApp Business…
- 19 Apr 2015
WhatsApp Touts 800m Monthly Active Users
The Facebook-owned messaging service retains its position as one of the largest platforms around, according to numbers from WhatsApp. WhatsApp is one of the world's most popular messaging platforms,…
- 3 Sept 2018
UBA Launches 'Leo' on WhatsApp
United Bank for Africa (UBA), Pan-African Financial Institution, has announced the commencement of its chat bank ‘Leo’ on the WhatsApp platform. With Leo on WhatsApp, customers who are users…
- 13 Feb 2020
WhatsApp Notches up 2Bn Users
Facebook-owned messaging platform WhatsApp now has over two billion users. In a blog post, WhatsApp says: “We are excited to share that, as of today, WhatsApp supports more than two billion users…
- 17 Dec 2019
PREWIN Games on WhatsApp Launches in Nigeria
PREWIN Games is a trivia platform that educates and rewards at the same time on various platforms (WhatsApp, Web and Mobile App) on different subject areas of interest to the player, staying true to…
- 25 Apr 2025
Tribunal Upholds FCCPC’s $220m Fine against Meta, WhatsApp
Competition and Consumer Protection Tribunal has upheld a $220 million fine imposed by the Federal Competition and Consumer Protection Commission (FCCPC) on Meta Platforms Inc. and WhatsApp LLC for…
- 19 Jul 2024
Court Strikes Out FG’s N30b Illegal Ads Suit Against Meta
Federal High Court sitting in Abuja has dismissed the N30 billion alleged illegal advertisement lawsuit instituted against Meta Platforms Incorporated (owners of Facebook, Instagram and WhatsApp…
- 2 Jul 2026
India Asks Meta to Suspend WhatsApp Username Rollout over Fraud Concerns
Indian government has asked Meta Platforms to suspend the rollout of WhatsApp's proposed username feature in the country over fears that it could fuel online fraud, impersonation and phishing…
- 8 Jan 2020
WhatsApp Worst Hit by Internet Shutdowns
WhatsApp was the most-blocked platform due to deliberate internet shutdowns last year, new research has revealed. The world’s most popular messaging app suffered 6,236 hours of disruption in 2019,…
- 6 Sept 2018
Clickatell Transact Powers UBA to Launch Chat Banking on WhatsApp in Nigeria
Clickatell, an authorized WhatsApp Business Solution provider, is proud to announce that United Bank for Africa (UBA) will be going live with their Chat Banking solution – Leo on WhatsApp. In a first…
- 12 Feb 2026
Russia Blocks WhatsApp, Pushes State App Max as Alternative Amid Telegram Clampdown
Russia has confirmed the blocking of popular messaging platform WhatsApp, directing its citizens to switch to the state-backed Max messenger, in a move escalating restrictions on foreign digital…
- 16 Aug 2024
Paradigm Initiative Urges Meta to Show Transparency in Govt Interactions over $200m Fine
Paradigm Initiative, civil society organisation, has called on Meta Platforms Inc. and WhatsApp LLC to demonstrate greater transparency in their dealings with the Nigerian government and relevant…
- 10 Aug 2018
Access Bank Introduces WhatsApp Banking
Access Bank Plc has stated that it has deepened its commitment towards providing easy banking experience to customers by leveraging WhatsApp social media platform to bring its Banking Relationship…
- 13 Apr 2023
WhatsApp to Introduce New Security Features Next Month
Whatsapp, social media platform, said it will be adding more security features in the coming months. It disclosed that it will be adding features like account protect, device verification, automatic…
- 26 Jan 2022
FG to Impose Twitter Operational Conditions on other Social Media Platforms
The Federal Government of Nigeria says it is set to enforce Twitter operational conditions on Facebook, Whatsapp, and other social media platforms. Lai Mohammed, Minister of Information and Culture,…
- 23 May 2023
Now You Can edit Whatsapp Messages within 15 minutes of Hitting Send Button
WhatsApp, popular messaging platform has announced that users can now edit their sent messages through a new ‘Edit’ feature. With the feature rolling out globally in the coming weeks, senders will be…
- 21 May 2026
Meta Platforms Contributed $820m to Nigeria’s Economy in 2025 - Report
Meta’s family of platforms, including Facebook, Instagram and WhatsApp, contributed an estimated 820 million dollars in annual economic value to Nigeria in 2025, according to a new report released on…
- 17 Jun 2025
WhatsApp to Start Showing more Adverts in Messaging App
WhatsApp is launching three new ad features in a global roll-out across the messaging app. The Meta-owned platform said the new ads will not be shown in the same place as people’s private chats, nor…
- 20 Feb 2026
Group Condemns Gabon’s Social Media Shutdown Amid Protests
Paradigm Initiative (PIN) has strongly condemned Gabon’s ongoing suspension of major social media platforms—Facebook, WhatsApp, Instagram, TikTok, and YouTube—ordered by the Haute Autorité de la…
- 21 Apr 2023
RCS: Empowering MNOs to Compete Against OTT Players in Lucrative A2P Messaging Space
By Filip Filković, Regional OP Manager, West Africa at Infobip As Over-The-Top (OTT) platforms such as WhatsApp, Viber and Telegram continue to gain popularity, SMS messaging still has its purpose…
- 17 Jan 2021
Concerns Force WhatsApp to Pause February 8 New Privacy Policy
WhatsApp has halted plans towards its proposed update, aimed at increasing business transactions on the platform, after concerns from users globally about privacy. WhatsApp users received…
- 5 Oct 2021
Facebook Explains Backbone Shutdown behind Global Outage
The massive outage that took down Facebook, its associated services (Instagram, WhatsApp, Oculus, Messenger), its platform for businesses, and the company’s own internal network all started with…
- 15 Nov 2016
WhatsAPP Adds Video Phone calls
WhatsApp has announced an upgrade of its platform: it’s over one billion users will not just be able to make audio calls, they will also be able to do so by video. The latest feature will be…
- 13 Jun 2019
WhatsApp Threatens Bulk Messaging Abusers
WhatsApp is threatening legal action against anyone it determines is linked to abusing the messaging app’s terms of service around bulk messages. Analysts believe the move is a ploy by the…
- 15 Oct 2024
MoMo PSB Partners Vendy Ltd to Deepen Financial Inclusion with Launch of WhatsApp Shop
As part of its commitment to driving innovation in the digital financial services sector, MoMo Payment Service Bank (PSB) and Vendy Ltd has teamed up with tech firm, Vendy Ltd to introduce WhatsApp…
- 19 Jul 2024
FCCPC Slams $220m Fine on WhatsApp, Facebook over ‘discriminatory practices’ in Nigeria
Federal Competition and Consumer Protection Commission (FCCPC) has imposed a $220,000,000 penalty on Meta Platforms Incorporated over alleged discriminatory practices against Nigerian data and…
- 19 Aug 2020
Ikeja Electric Launches WhatsApp Chatbot
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service.…
- 14 Feb 2021
AURA Builds World’s First WhatsApp Security Chatbot in Partnership with Tracker
AURA, South Africa’s leading security and medical response platform has launched the world’s first WhatsApp security chatbot in partnership with Tracker, one of the country's most trusted names in…