Telecom
Toriola Says Converting Data to Wisdom is Key to Transforming SMEs in Nigeria

Olutokun Toriola, Chief Executive Officer, MTN Nigeria, has shed light on how digitization and smart use of data can help SMEs transform business and improve access to capital.

Olatokun Toriola, Chief Executive Officer (CEO), MTN Nigeria
He stated this at the Sparkle’s webinar for SMEs, themed: “Simplifying Support for Small Businesses”, held on February 7, 2022
More than 95% of registered businesses around the world are small and medium-sized enterprises (SMEs). Africa is no different.
According to the World Bank, they provide for more than half of all jobs and account for more than a third of the combined GDP of emerging market economies.
Getting access to credit, however, is an uphill task for most of these SMEs. It is now widely established that lack of access to finance is the most significant constraint on the growth of small enterprises. In developing economies, the estimated annual credit gap could be as much as US$5.2trn.
Speaking on access to funding for SMEs at the webinar, Toriola urged SMEs to take advantage of the data presented to them through telecommunication companies and financial systems as means to access capital.
“Data is abundant in both the telecommunications and financial ecosystems. The person that is going to make magic out of this is the person that can turn data into wisdom because the data is out there and not many people have successfully been able to transform and beneficially structure this data.
“If we convert data into wisdom, then I think we can create a magic formula that can transform the SME world and fix the problem about access to capital.”
MTN Nigeria is committed to enabling the growth of small businesses by offering solutions to improve organizational effectiveness and productivity.
According to Toriola, “MTN Nigeria provides access to knowledge and information through easily affordable, sometimes free tools and learning programs through SMS automated port training programs. In addition to that, we also try to provide access to infrastructure with specifically designed packages for SMEs, such as cost-effective voice and data solutions as well as collaborations with global ICT partners.”
Toriola was joined by CEO, Flour Mills of Nigeria Group, Boye Olusanya, CEO, Access Bank Plc, Herbert Wigwe, Deputy Director, Enterprise Development Centre, Pan-Atlantic University, Nneka Okekearu; Senior Vice President, CEMEA at Visa, Otto Abasi Williams and Chief Executive Officer and Founder of Sparkle, Uzoma Dozie.
Telecom
Telcos Mull Introduction of Different Tariff Plans for Different States

Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.
They say this is because the challenges and costs of running their businesses vary significantly from state to state.
Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.
However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.
This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.
“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.
Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.
He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.
Telecom
9mobile Denies Shutdown Rumours, Promises Improved Services

9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.
according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.
“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.
“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.
“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.
“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.
“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.
“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.
Telecom
TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.
Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.
Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.
“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.
This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.
The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.
Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.
He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.
The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.
The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.
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