30 results
- 21 Feb 2023
NCC Dedicates Toll-Free Number 622 as Presidential Election Incident Hotline
Nigerian Communications Commission (NCC) has dedicated its Consumer Toll-Free Number 622, to serve as 2023 Presidential Election Incident Hotline to enable voters and members of the public across…
- 2 Dec 2017
NCC Invites Partners for Toll-Free 622 Line
Nigerian Communications Commission (NCC) is seeking the partnership of consumers advocacy groups to increase consumers’ awareness of its 622 toll free line. Mr Abdullahi Maikano, its Director…
- 12 Jun 2018
NCC Asks GSM Customers to Use 622 Toll-Free-Line for Complaints
Nigerian Communication Commissions (NCC) has urged customers of telecommunication operators to lodge their complaints of unsatisfactory services through its 622 Toll-Free-Line. Prof. Umar…
- 4 May 2018
NCC Sets Up 622 Toll Free Customer Careline for Complaints
The Nigerian Communications Commission (NCC) has set up a 622 Toll Free customer careline for consumers to call and lay complaints if they feel they have been under-served by their network provider.…
- 24 Sept 2018
NCC Urges Subscribers to Use 622 Toll-Free Lines to Lodge Complaints
The Nigerian Communications Commission (NCC) says it has developed the 622 Toll-Free Line through which customers can easily lodge their complaints. Alhaji Ismail Adedigba, the NCC Deputy Director,…
- 15 Jan 2026
Nigeria Targeted with 4,622 Cyber-attacks Per Week in December 2025
In December 2025, organisations globally faced sustained cyber pressure, as the average number of cyber-attacks per organisation per week reached 2 027, a 1% increase from the previous month and a 9%…
- 30 Nov 2019
NCC Reiterates Need for Telecom Consumers to Lodge Complaints First With Service Providers
The Nigerian Communications Commission (NCC) has said that the 622 Toll-Free Line created by the Commission for complaints management serves as a second level of complaint for telecom consumers who…
- 21 Apr 2017
NCC Sensitises Telecom Consumers on Rights
The Nigerian Communications Commission (NCC), has again called on telecom subscribers to dial 622 toll free for complaints and send STOP to 2442 for unsolicited messages. The commission made the call…
- 16 Dec 2019
NCC to Strengthen Media Collaboration
Nigerian Communications Commission (NCC) has commended the Nigerian media for their role in adequately and accurately educating the Nigerian public about the Commission’s ‘2017 Year of the Consumer’…
- 16 Mar 2017
Telcos to Pay N16Bn to Subscribers for Unsolicited SMS
Nigerian Communications Commission (NCC) has said that telecom firms in the country may pay over N16 billion in fines annually to subscribers as compensation for sending unsolicited SMS or calls to…
- 12 Jan 2018
NCC Urged To Be Tougher on Erring Network Providers
Nigerian Communications Commission (NCC) has been urged to place tougher sanctions on erring network providers that fail to comply with the commission’s directive on quality of service. Some…
- 11 May 2023
NCC Urges Nigerians to Report Telcos for Unresolved Complaints
Nigerian Communications Commission (NCC), has disclosed that Nigerians have a right to lodge their complaints with the commission in case telecommunication companies fail to resolve their complaints.…
- 31 Mar 2025
NCC Asks Consumers to Monitor Data Usage to Authenticate Consumption
Nigerian Communications Commission (NCC) has charged the over 174 million telecoms subscribers in the country to constantly monitor their data usage to authenticate their consumption level. This…
- 6 Nov 2020
How to File Complaints against Telcos- NCC
Nigerian Communications Commission (NCC) has made it easy for consumers of telecom services in the country, who are dissatisfied with services rendered to them by any of the service providers, to…
- 18 May 2021
NCC Resolves 99.2% of Telecom Consumer Complaints in Q1 2021
The Nigerian Communications Commission (NCC) has resolved 99.2 per cent of service-related complaints received from telecom consumers across the major network operators in Q1, 2021. According to the…
- 6 Mar 2017
NCC Puts Consumers First in New Campaign
Nigerian Communications Commission (NCC) said that it will flag off a strategic campaign soon, aimed at empowering and protecting the consumers of telecommunications services in Nigeria. This is…
- 17 Dec 2021
Shareholders Give Board to Delist Access Bank Shares from NGX
Board of Access Bank Plc has been authorised to take the necessary steps to delist the company’s stocks from the Nigerian Exchange (NGX) Limited. This was part of the resolutions passed by investors…
- 11 Sept 2018
Angry Subscribers Knock NCC for Failing to Protect Rights
Telecoms subscribers in Bayelsa State have returned damning indictment on the Nigerian Communications Commission (NCC) for failing to protect the rights of subscribers from alleged extortion and…
- 28 Jul 2018
NCC Collaborates with NSA to Stop Call Masking
The Nigerian Communications Commission, NCC says it is collaborating with the Office of the National Security Adviser, NSA to address the issue of call masking. Speaking at the Consumer Conversation…
- 1 Apr 2019
NCC Explains Stringent SIM Card Replacement Process
Nigerian Communications Commission (NCC) said it made the process of replacing lost, stolen or damaged Subscriber Identity Module (SIM) cards more stringent in order to protect telecommunications…
- 2 Mar 2020
NCC Says Consumers Remain its Focal Point
Prof. Umar Garba Danbatta, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC), has said the Commission will abide by all the tenets of consumer rights in its day-to-day…
- 1 Apr 2017
Take Advantage of 2442 to Stop Unsolicited SMS- NCC
As part of efforts to educate telecommunications consumers on their rights to quality telecoms services, the Nigerian Communications Commission (NCC) says subscribers could stop unsolicited text…
- 31 Mar 2017
NCC Develops Programmes to Empower Telecom Consumers
The Nigerian Communications Commission (NCC) has developed a number of programmes aimed at empowering telecommunications consumers. Abdullahi MaiKano, NCC Director, Consumer Affairs Bureau, disclosed…
- 28 Dec 2016
Subscribers Laud NCC’s Outreach Programme
Subscribers of different telecommunication companies in Osun State have lauded the Nigerian Communications Commission (NCC) for its promptness in curtailing the excesses of service operators. The…
- 11 Dec 2017
Ibillo Hosts NCC's Consumer Conversation
Nigerian Communications Commission's Consumer Conversation forum was recently held at the agrarian and agricultural town of Ibillo in Akoko-Edo Local Council of Edo State. NCC’s Zonal Office-driven…
- 4 Dec 2017
NCC IS DETERMINED TO ENSURE TELECOMS CONSUMERS ARE INFORMED, EDUCATED AND THEIR RIGHTS PROTECTED
Nigerian Communications Commission, NCC, has bolstered consumers confidence about providing enabling environment for them to receive adequate information and education as well as the protection of…
- 12 Dec 2017
Africa Code Week trains 1.3m Youth
The 2017 edition of Africa Code Week exceeded expectations by empowering 1.3 million youth across 35 countries with basic coding skills. This number, according to organisers, indicated a 203%…
- 29 Dec 2017
Nigerian Airports Record 9.2m Passengers in 9 months
The Federal Airports Authority of Nigeria (FAAN) says that a total of 9.2 million passengers passed through Nigerian airports in 140,552 aircraft movements between Jan. and Sept. 2017. A statistics…
- 27 Nov 2017
NCC Gives Telcos, Others Fresh Guidelines on Unsolicited SMSes
Nigerian Communications Commission (NCC) has directed all network operators to create a database for phone numbers of subscribers on the Do-Not-Disturb list. The regulator said operators and…
- 14 Mar 2017
Shittu Frowns at Poor QoS, Urges Subscriber to Invoke ‘DnD’ Code
Nigerians have been urged to join hands with the Federal Ministry of Communications and the Nigerian Communications Commission (NCC) by being proactive in the fight against the much touted short…