20 results
- 23 Nov 2021
Infobip Nigeria Wins Innovative Cloud Communication Provider of the Year @ NTITA
Infobip Nigeria, a global cloud communications company, was recognised by the Nigeria Tech Innovation and Telecom Awards (NTITA) as the Innovative Cloud Communication Partner of the Year for 2021.…
- 26 Jul 2021
Infobip Bags Two Outstanding Awards @ BoICT Awards
Infobip Nigeria, a global cloud communications company during the weekend revalidated its Nigeria’s presence by carting home two outstanding awards in the country’s Information and Communications…
- 21 Apr 2023
Why Nigerian Businesses Must leverage RCS as the Next Big Digital Channel – Infobip Regional Manager
Olatayo Ladipo-Ajai, regional manager at Infobip Nigeria, has urged Nigerians, particularly business entities, such as banks, telcos and other businesses to harness the benefits posed by the Rich…
- 21 Apr 2023
Boosting Profitability and Enhancing Deeper Customer Engagement with Conversational Banking
By Marina Bolfan, Senior Customer Growth Executive at Infobip Nigeria Nigeria’s banking sector is becoming increasingly more competitive. This is especially the case within the digital banking space…
- 20 Apr 2023
Nigerian Businesses can Harness Conversational Messaging to Better Engage Customers in the Digital Era
By Olatayo Ladipo-Ajai, Regional Manager at Infobip Nigeria Businesses in Nigeria are currently faced with numerous challenges, including fast-changing global economic conditions, a new post-pandemic…
- 25 Sept 2025
How AI-Powered Chatbots can Boost West Africa’s Fragmented Public Service Delivery
By Olatayo Ladipo-Ajai, Regional Manager West Africa at Infobip Nigeria The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From rigid…
- 19 Jun 2020
Infobip Launches Conversations – Contact Centre Solution for Connected Customer Experiences
Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip. Olatayo Ladipo-Ajai, country head at…
- 27 Mar 2023
Time for Nigeria’s MNOs to Empower Mobile Digital Ecosystem with their Subscriber Data
By Martin Effiong, Senior Operator Partnerships Lead at Infobip We are at a point where Nigeria’s financial inclusion drive is at its highest, digital commerce is growing in leaps and bounds and the…
- 16 Mar 2023
Breaking Down Barriers to Voter Engagement: The Success Story of Infobip and Yiaga Africa
In an effort to drive more meaningful voter engagement in Nigeria's 2023 general elections, Yiaga Africa, a leading non-partisan, non-profit organisation, partnered with Infobip, a global cloud…
- 25 Jun 2020
Infobip Deploys Cloud Contact Centre Solution at Ikeja Electric
Infobip’s reputation as the leading provider of cloud communication solutions, as well as its extensive track record as the service provider of choice to many of the world’s top brands, has been…
- 15 Apr 2020
Nigeria Represents Huge Potential Market for RCS
By Olajide Osho-Thomas The most popular communications channel in many parts of the world – the Short Message Service (SMS) – is rapidly evolving into a technology that businesses can leverage to…
- 14 Oct 2020
Ubongo Drives Deeper Engagement via Infobip’s WhatsApp Solution
Infobip, a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale has been appointed by Ubongo,…
- 27 May 2020
Chatbot Uptake to Remain Robust as Firms Seek Competitive Edge in Nigeria
By Olajide Osho-Thomas Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This…
- 8 Jun 2021
Infobip to Provide Voice, SMS Capability for Jiji Africa
Global cloud communication firm Infobip has integrated voice and SMS capabilities for Jiji Africa, an online marketplace in pan-African countries including Ghana, Kenya, Nigeria, Uganda and Tanzania.…
- 22 Sept 2022
Infobip Shines at Tech Innovation Awards 2022, Receives Double Honours
Infobip, Leading cloud communications platform, has received two top recognitions at the Tech Innovation Awards 2022 which celebrates excellence and impacts in the Nigerian technology space. At the…
- 29 Sept 2023
Infobip named Innovative Cloud Communications Provider of The Year @Tech Innovation Awards 2023
Infobip, a leading global cloud communications platform provider, has been awarded the prestigious title of "Innovative Cloud Communications Provider of The Year" at the Tech Innovation Awards 2023.…
- 1 Jul 2022
PIN Lock is an Integral Aspect in Prevention of SIM Swap Fraud - Effiong
Martin Effiong, Operator Partnership Manager for Infobip in Anglophone West Africa, is a seasoned IT Professional, driven to achieve excellence with a flare for VAS, SaaS and CPaaS Product design,…
- 19 Feb 2020
9Mobile, Google Partner on Workshop to Promote RCS Business Messaging
9mobile, the leading telecom operator in Nigeria, in association with Google, and Kirusa, a global leader in communication solutions over data networks for consumers and enterprises, recently hosted…
- 8 Jan 2013
MobileMoney Expo Hosts Masterclass to Address Mobile Money Challenges
Organizers of the annual MobileMoney Expo have added a Masterclass to address the channels distortions in the Nigerian Mobile Money space in Nigeria. The Masterclass will engage the stakeholders,…
- 19 Aug 2020
Ikeja Electric Launches WhatsApp Chatbot
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service.…