30 results
- 3 Feb 2021
Telcos Fail NCC’s Quality Tests in 20 States
9mobile and Globacom have failed to meet key performance indicators stipulated by the Nigerian Communications Commission (NCC), the latest report by the industry regulator has shown. According to the…
- 19 May 2014
NCC May Sanction Telcos for Flouting Ban on SIM Card Sell
The Nigeria Communications Commission (NCC) has warned is will not spare more any telecom operator flouting its directive to suspend SIM card sells, Nigeria CommunicationsWeek can report. NCC had…
- 17 Apr 2013
Airtel Has Lowest Drop Call Rates, Least Congestion Network-NCC
Airtel Nigeria has been rated high in key Quality of Service parameters by the Nigerian Communications Commission (NCC’S) and the company is happy about it. According to NCC, the telecoms operator…
- 23 Mar 2013
NCC Fines MTN N90m over QoS
Nigerian Communications Commission (NCC) said that MTN is to pay N90 million fine for non compliance with Key Performance Indicators (KPIs), according to Mr. Tony Ojobo, director Public…
- 21 Sept 2009
Customer Satisfaction as Key to Market Success
Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business…
- 4 Jun 2012
N1.17Bn Fine Tears Telecom Industry Apart
The recent N1.17 billion sledge hammer on the four major mobile operators in the country for allegedly failing in their key performance indicators has thrown up a varied assortment of issues ranging…
- 18 Jan 2013
CBN Policy Committee to Review Economy
The Central Bank of Nigeria’s says its 230th ‘Monetary Policy Committee (MPC), is to hold Monday to review the nation’s performance of key economic indicators, as well as other global economic…
- 24 Feb 2014
NCC Slams N647m Fines on GSM Operators over Poor Service
Nigeria Communications Commission (NCC) on Monday slammed a total fine of N647.5 million on Airtel, Globacom and MTN Nigeria, the three major GSM service providers for failing to meet the Key…
- 29 Jul 2022
Unity Bank Posts N27B Gross Earnings in H1’22 Records 23% Growth in PAT
Retail lender, Unity Bank Plc has posted gross earnings of N27.6 billion for its 2022 half-year results, representing a growth of 17% year-on-year. In its unaudited half-year financials submitted to…
- 5 Apr 2026
Compensation for Poor Service Quality is Automatic- NCC
Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic. This initiative aims to…
- 15 May 2015
Huawei, Ovum Whitepaper Justifies HCC Summit Recommendations
Huawei and Ovum, a leading global technology research and advisory firm, jointly released a Quality Mobile Broadband Network whitepaper. Focused on achieving quality network, the paper highlights the…
- 4 Jun 2023
Unity Bank Grows Gross Earnings to N57Billion in 2022FY, Builds Momentum as Profit Grows by 21% in Q1/2023
Unity Bank Plc, Nigeria’s retail lender has posted a Profit Before Tax of N1.1 billion for its full-year results that ended Dec 2022, even as its gross earnings rose by 13.1% to N57 billion from…
- 6 Jun 2013
Etisalat Plans $500m Investment in Network Upgrade
Steve Evans, chief executive officer, Etisalat Nigeria, has said that the telecom company has gotten approval from its shareholders to invest $500 million to upgrade its network to ensure good…
- 27 Feb 2014
NCC Rules out Compensation, Urges Subscribers to Sue Telcos
Nigeria Communication Commission (NCC) has ruled out compensation to mobile network subscribers, after the apex regulator slammed another N647.5 million on Glo and Airtel for breach of key…
- 17 May 2017
NCC Sets New KPI for QoS, Says Telecoms Contributes 15trn to Economy
The Nigerian Communications Communications (NCC), on Tuesday said telecoms sector contributed about N15 trillion to the Nigerian economy since the liberalisation of the industry sixteen years ago.…
- 10 Feb 2019
9mobile Board Visits NCC as Danbatta Affirms Top in Quality of Service
The new Board of Directors of 9mobile has demonstrated commitment to promoting cordial stakeholder relations by paying a courtesy visit to the Nigerian Communications Commission (NCC) in Abuja, where…
- 30 Sept 2024
Half Year: UBA boosts earnings by 40% to $1.37 trillion, declares N2 interim dividend
Africa’s Global Bank, United Bank for Africa (UBA) Plc has released its audited financial results for the half year ended June 30, 2024, showing impressive performance across some key financial…
- 3 Jan 2025
CBN did not Force 1000 Workers to Resign- Cardoso
Mr. Olayemi Cardoso, governor, Central Bank of Nigeria (CBN), on Friday disclosed that the ‘Early Exit Program’ was 100 percent voluntary exercise initiated by the staff of the apex bank. Mr. Olayemi…
- 26 Nov 2025
IXPN Boss Champions Green Procurement to Safeguard Nigeria’s Digital Future
As Nigeria’s digital ecosystem experiences explosive growth, the Internet Exchange Point of Nigeria (IXPN) has issued a critical warning to the Information and Communications Technology (ICT) sector:…
- 22 May 2016
NATCOMS Seeks Compensation Policy for Telecoms Consumers
The National Association of Telecommunications Subscribers (NATCOMS), has appealed to the Nigerian Communications Commission (NCC) to put in place a Subscriber’s Compensation Policy that will…
- 14 Aug 2016
NATCOMS Urges NCC Board to Reduce Price Cap, Others
The National Association of Telecoms Subscribers' (NATCOMS) has urged the new board of the Nigerian Communications Commission (NCC) to urgently, in the spirit of consumer-centrism, review charges,…
- 9 Jul 2017
NIWBQR Ranks Smile Top in QoS, Globacom for Coverage
National Independent Wireless Broadband Quality Reporting (NIWBQR) which measures the quality of customers’ experience in mobile wireless networks in Nigeria, has ranked Smile Communications first in…
- 3 Sept 2013
NOI Polls Scores Pres. GEJ’s Job Approval Rating High
NOI Polls to gauge public support for President Gooduck Jonathan’s performance on the job has given the president more than an average score with 6 in 10 Nigerians approving the job his is doing as…
- 14 Apr 2025
MTN, Meta Partner to Enhance Voice and Video Calling Quality
MTN Group, Africa’s leading telecommunications provider, has joined forces with Meta to improve the quality and reliability of voice and video calls on real-time calling applications such as WhatsApp…
- 15 Jul 2015
Vibe Web Launches Graduate Internship Programme
Vibe Web Solutions, a renowned digital marketing agency, has continued its moves in reducing the number of job seekers in the country with the introduction of Graduate Internship Programme (GIP).…
- 16 Jul 2014
Excellence Customer Care Key to Service Industry Growth -DHL
For many consumers, the satisfaction from purchasing a physical product often increases significantly from the moment they unpack and begin utilising the product (i.e. such as a new technological…
- 27 May 2012
Nigeria Ranks 121 on Trade Logistics Performance 2012
Nigeria garnered 121 st position, clocking 2.45 and scoring 46.3 per cent out of 155 economies included in the Logistics Performance Indicators (LPI), appearing behind 108 th placed Ghana scoring…
- 2 Dec 2014
NOIPolls: President Jonathan Scores 1% Each on Security, Power
The latest governance poll results released by NOIPolls for the month of November 2014 revealed that 60% of adult Nigerians surveyed approved of the President’s job performance in the past 1 month;…
- 3 Jun 2018
Danbatta, NCC Boss to be Inducted Fellow Nigeria Academy of Engineering
Another feather will be added to the academic cap of Prof Umar Garba Danbatta, executive vice chairman (EVC), Nigerian Communications Commission (NCC), as the Nigeria Academy of Engineering, the apex…
- 5 Nov 2014
Chidoka Charges Airport Managers on Service Delivery
Chief Osita Chidoka, minister of Aviation, has charged managers of airport to improve on service delivery in line with the transformation in the aviation sector. Speaking through Barrister Chidi…