30 results
- 14 Dec 2014
Technology, Others Cost Nigeria $2.5Bn Tourism Revenue- Robinson
Cherae Robinson is the founder of Rare Customs, a company focused on embedding American SME's in emerging market tourism trends. Originally from Brentwood, NY, she is a traveler and connector…
- 7 Mar 2015
MTN Uses ‘My2015 BetterMe’ App to Assist 10 Customers on N/Year Resolutions
In a rare demonstration of commitment and innovation, leading Information and Communications Technology (ICT) Company, MTN Nigeria has partnered with 10 lucky customers to enable them accomplish…
- 6 Dec 2013
Phone Doctors Repair Phones Free @ Gloworld
Globacom has redefined customer service delivery in the telecommunications industry by providing a rare opportunity for all telephone subscribers, irrespective of their network of choice, to repair…
- 21 Aug 2017
The Four Models of Competitive Strategy
Austin Okere is a known voice in the Nigerian IT industry. In this piece on his LinkedIn page, the Founder of CWG Plc, shares ‘The Four Models of Competitive Strategy’. About a week ago I had a poser…
- 9 Jul 2013
UBA Launches Exclusive World Mastercard
United Bank for Africa (UBA) Plc has introduced the World MasterCard, which is the most exclusive card in the MasterCard staple. The introduction of the UBA World MasterCard is consistent with the…
- 31 Dec 2025
How Nigeria’s New Tax Law Could Redefine Risk in the Banking Sector
By Blaise Udunze Nigeria’s new tax identification portal goes live nationwide tomorrow, Monday, January 1, 2026, marking a pivotal moment in the country’s fiscal and financial governance. Designed to…
- 13 Jul 2026
Fintech Brands Should Communicate Right in a VUCA Economy
By John Kokome In today's business environment, success is no longer determined solely by the quality of a product or the sophistication of technology. Increasingly, it is shaped by how effectively…
- 27 Mar 2025
From Struggle to Stability: How FinTech is Helping Nigerian SMEs Overcome Cash Flow Challenges
When Mrs. Agbaje started her school in Ibadan twelve years ago, she didn’t envision a tech-enabled future. Her dream was simple—provide affordable, quality education to children in her community. For…
- 10 Aug 2010
Consolidation Must Happen in Telecom ---Turshir
Turshir Maheshwari is the chief commercial officer of Starcomms Plc, a Code Division Multiple Access (CDMA) operator, he has helped in making the company a preferred brand with his several years of…
- 2 Aug 2010
Starcomms Seeks FeedBack on Self Care Portal
Starcomms Plc has initiated a customer satisfaction survey, geared towards gathering information about the impact its services are making on them. The survey is targeted at customers who have been…
- 1 Sept 2013
Verve Carters for Card Needs of Nigerians - Ifedi
Charles Ifedi is the managing director of Verve International an offshoot of InterSwitch. He is a thorough breed information Technology professional with over 15 year experience in the industry.…
- 20 Sept 2015
Nigerians Suffer as Banks Appetite for Foreign Cards Grow
The fondness of Nigerian banks to persuade customers to settle for foreign card schemes at the detriment of locally grown schemes fuels an insidious and relegating effect on local efforts and the…
- 10 Aug 2010
Starcomms Launches International Roaming
Starcomms Plc has once again demonstrated its determination to render superior and world-class service to its teeming customers. For the first time in the world, a CDMA telecommunication operator is…
- 11 Dec 2015
IDC Proffers Solutions to Africa's Failing MVNO Environment
Despite the strong growth of mobile virtual network operators (MVNOs) globally, the majority of MVNO efforts in Africa to date have been unsuccessful despite happening in countries offering…
- 27 Dec 2020
Polaris Bank Rewards Customers in MoneyGram Campaign
Thirty lucky customers of Polaris Bank across different business locations of the Bank will be rewarded with shopping vouchers in the Polaris Bank “MoneyGram for You” campaign. The beneficiaries are…
- 29 Nov 2014
Airlines Announce New Customer Protection Agreement
The International Air Transport Association (IATA) announced a new arrangement to help passengers impacted by airline bankruptcy. A voluntary agreement on behalf of its members flying to, from and…
- 11 Jun 2018
Path Solutions Achieves Eight Consecutive GoodAccreditation Standard
Path Solutions has announced that its Islamic core banking platform, iMAL has received the GoodAccreditation standard for the eighth consecutive year. This accreditation is awarded to companies based…
- 22 Jun 2013
Cyberoam Leads World’s Network Security Players
Cyberoam, the leading global network security appliances company, announced that it has become world’s first network security player and the only UTM vendor to achieve global ISO 20000:2011…
- 6 Oct 2022
CBN grants Xpress Payments Mobile Money Licence
A subsidiary of Xpress Holdings Limited, Xpress Payments, has been granted a mobile money operator licence by the Central Bank of Nigeria. According to a statement, the licence allows XpressMTS to…
- 17 Jun 2019
Online Shoppers: How To Ensure You Fill Your Carts with Genuine & Quality Products
By Adeniyi Ogunfowoke, On a daily basis across the world, online shoppers fill their shopping carts with tons of thousands of products such as groceries, electronics, health & beauty, gaming,…
- 28 May 2025
The Silent Killer of Great Companies: A Guide To Why Your Processes Will Break (and How to Fix Them)
By Tolulope Obianwu Every high-growth company experiences a moment when its engine sputters—quietly at first. Emails slip through cracks, customers wait too long, and once-smooth systems start…
- 1 Feb 2016
FCMB Upgrades Service Delivery with New Software
First City Monument Bank (FCMB) Limited has upgraded its service delivery platform by deploying the Finacle Core Banking solution version 10 to enhance world-class service excellence and customer…
- 26 Oct 2009
Zain Nigeria Slashes Roaming Charges for Hajj Pilgrims
Mobile telecommunications giant, Zain Nigeria has slashed roaming tariff for its customers who are traveling to the Kingdom of Saudi Arabia for this year’s Holy pilgrimage in Mecca. Unlike the…
- 16 Jul 2014
Excellence Customer Care Key to Service Industry Growth -DHL
For many consumers, the satisfaction from purchasing a physical product often increases significantly from the moment they unpack and begin utilising the product (i.e. such as a new technological…
- 19 Sept 2016
Samsung to Announce New Launch Date for Galaxy Note7, Replacement Begins
Samsung Electronics West Africa Limited (“SEWA’) has announced the postponement of the launch of Samsung Galaxy Note7 in Nigeria. This is sequel to the postponement of sales of the device globally…
- 14 Jan 2022
Parallex Bank Makes History as First to Transit from Microfinance to Commercial Bank
With groundbreaking value-drivers, prominent financial institution Parallex Bank has become the latest entrant into the commercial banking industry in Nigeria. Having launched on Friday, January 14,…
- 13 Feb 2019
Reasons Why Your Business Needs a Mobile App
By Adeniyi Ogun]fowoke, Today, almost everyone owns a smartphone because it is very much affordable. According to the Jumia Nigeria Mobile Report, in 2014, phones sold on Jumia have priced an average…
- 26 May 2019
Danbatta, Patami to Lead Discussion at 5th Edition of TERF
The National Executive Council of the Association of Telecommunications Companies of Nigeria (ATCON) has announced that the 5th edition of its Telecom Executives and Regulators Forum, which is one of…
- 22 Apr 2018
UBA Celebrates Africa, Honors Staff at 2018 CEO Awards
It was a fun night of glamour and electrifying excitement as Pan African financial services group, United Bank for Africa (UBA) Plc once again gathered together a stunning audience from Across Africa…
- 6 Jun 2024
Reps Urge Probe of Telcos over Alleged Extortion of Consumers
House of Representatives has said that there is need for the Nigerian Communication Commission (NCC) to investigate the operations of telecommunications companies operating in the country over poor…