23 results
- 3 Apr 2024
Elevate Your Business Communication: WhatsApp Business App vs. WhatsApp Business Platform
By George Muhia, Industry Lead – Africa Digital Natives at Infobip In the age of digital transformation, effective communication with customers is the key to success for businesses of all sizes. With…
- 15 Jul 2022
How to Grow Your Business with WhatsApp
WhatsApp has always provided people with the ability to connect faster. From enabling people to reach out to friends to stay in touch with family, WhatsApp has strengthened relationships in many ways…
- 3 Aug 2018
Clickatell Partners Nigerian Banks to Roll out Chat Banking Capabilities
Clickatel, an authorized WhatsApp Business Solution Provider is partnering Nigerian banks to roll out their chat banking capabilities on WhatsApp across Africa. Clickatell’s customers on WhatsApp…
- 6 Sept 2018
Clickatell Transact Powers UBA to Launch Chat Banking on WhatsApp in Nigeria
Clickatell, an authorized WhatsApp Business Solution provider, is proud to announce that United Bank for Africa (UBA) will be going live with their Chat Banking solution – Leo on WhatsApp. In a first…
- 22 Jul 2021
Facebook, Ajua Sign Agreement to Empower African SMEs with Automated Customer Support
Ajua signs an agreement with Facebook to automate commercial interactions and customer support for businesses through WhatsApp. This partnership is one of two in Africa of companies that are directly…
- 26 Mar 2019
Clickatell Powers MTN’s Chat Commerce Service on WhatsApp
MTN South Africa has partnered with global customer engagement company, Clickatell, to launch MTN Chat, enabling its customers to engage with the telco over WhatsApp. MTN Chat will enable customers…
- 9 Feb 2026
EU Eyes Interim Ban on Meta's WhatsApp AI Restrictions
European Union has launched a formal challenge against Meta Platforms over a new policy restricting third-party artificial intelligence tools on WhatsApp. Meta Regulators accuse the U.S. tech giant…
- 23 Feb 2026
WhatsApp Faces Regulatory Obstacles in Africa
Mark Zuckerberg’s tech empire is once again under regulatory pressure in Africa after competition authorities across 21 markets launched a formal probe into changes affecting WhatsApp’s AI ecosystem.…
- 16 Mar 2020
Facebook Steps Up Efforts to Help Nigeria Tackle Misinformation on Coronavirus
As global numbers continue to rise, and with Coronavirus (Covid-19) reported in a number of countries across Africa, including in Nigeria, Facebook continues in its commitment in helping to keep…
- 27 Mar 2019
History as MTN Unwraps World-First Airtime Top-up Via WhatsApp
MTN Group Limited, said that it has begun the "world first" WhatsApp channel that allows customers to buy airtime and data bundles. With customers able to purchase them through the messaging…
- 11 May 2023
Infobip Integrates Microsoft Dynamics 365 Marketing to Support Marketing Communications
Infobip, Global cloud communications platform has enhanced its collaboration with Microsoft Dynamics 365 Marketing to help businesses meet customers on their preferred channels and boost return on…
- 2 May 2019
Tizeti Launches Voice Calling Service WifiCall.ng
Nigerian ISP leader Tizeti has launched an unlimited voice service app for Android and iOS mobile devices - WifiCall.ng, Targeted at both individuals and businesses, users will be able to make and…
- 29 Jan 2023
Meet the 11 Disruptive Startups Selected for Cohort 3 of ASIP Accelerator Program
Startupbootcamp AfriTech, Africa's leading tech Accelerator, together with founding partner and leading telecom giant, Telecel Group have selected the participants of the much-coveted Accelerator…
- 28 Apr 2021
Ajua Acquires WayaWaya
Ajua, the integrated Customer Experience Management solution for businesses in Africa, has acquired WayaWaya, the Kenya-based Artificial Intelligence and Machine Learning known for its innovative…
- 15 Apr 2020
Nigeria Represents Huge Potential Market for RCS
By Olajide Osho-Thomas The most popular communications channel in many parts of the world – the Short Message Service (SMS) – is rapidly evolving into a technology that businesses can leverage to…
- 18 Oct 2021
Sendbox Raises $1.8 Million to Digitise Deliveries for African SMEs
Sendbox, the Nigeria-based e-commerce fulfillment platform for merchants in Africa, has today announced the completion of a $1.8 million seed round from investors including 4DX Ventures, Enza…
- 14 Oct 2021
Clickatell to Unveil Chat Commerce Platform with New Payment Capabilities
Clickatell, a leader in mobile communications and chat commerce, announced it will unveil new payment capabilities via its Chat Commerce Platform at Money 20/20 Las Vegas, Oct. 24-27. Clickatell…
- 17 Mar 2022
Clickatell Announces Chat 2 Pay Integration with Salesforce Commerce Cloud
Clickatell, a CPaaS innovator and Chat Commerce leader announced it has launched the integration of its industry-leading Chat 2 Pay payment solution with Salesforce Commerce Cloud the fastest path to…
- 30 Jun 2021
Clickatell Launches Combined Chat Desk, Chat Flow Solution in Contact Centres
Clickatell, the leader in mobile communications and chat commerce, today announced the launch of its Chat Desk and Chat Flow solutions delivering a superior customer experience through chat.…
- 12 Sept 2021
OurPass Raises $1M Pre-seed Capital
A Nigerian tech firm, OurPass, has closed a $1m pre-seed round led by Tekedia Capital and angel investors from Fortune 500 companies. OurPass is a mobile application that enables consumers to shop…
- 27 Feb 2023
MultiChoice Africa Accelerator Programme set to boost prosperity of African SMME
At a time when unemployment challenges and economic instability are high, small and medium-sized businesses (SMMEs) are proving to be the engines of economic growth and job creation throughout the…
- 22 May 2022
FG Charges NAICOM to Boost Insurance Sector’s Contribution to GDP
Mrs Zainab Ahmed, minister of Finance, Budget and National Planning, has charged the National Insurance Commission (NAICOM) to boost the sector’s contribution to the Gross Domestic Product (GDP),…
- 15 Sept 2022
Insurtech Firm Secures $10M Series A Round Fundraise
Turaco, the leading insurtech driving mass market insurance adoption, has announced the close of a $10 million Series A equity round led by AfricInvest, via the Cathay Africinvest Innovation Fund,…