30 results
- 6 Nov 2020
How to File Complaints against Telcos- NCC
Nigerian Communications Commission (NCC) has made it easy for consumers of telecom services in the country, who are dissatisfied with services rendered to them by any of the service providers, to…
- 31 Mar 2017
NCC Develops Programmes to Empower Telecom Consumers
The Nigerian Communications Commission (NCC) has developed a number of programmes aimed at empowering telecommunications consumers. Abdullahi MaiKano, NCC Director, Consumer Affairs Bureau, disclosed…
- 11 Aug 2015
Shake Up @ NCC as Danbatta, New NCC Boss Redeploys Staff
Prof Umar Garba Danbatta, executive vice chairman, Nigerian Communications Commission (NCC) has reshuffled 53 management staff and reversed the deployment of some staff made in the twilight of his…
- 8 Dec 2008
Have a Consumer Complaint? Here's Where to Complain
Complaining is good, it is a means for people to assert their rights and stand up for themselves. The word ‘complain’ has however unjustly acquired negative and unpleasant connotations…
- 5 Oct 2021
NCC Campus Conversation Moves to University of Abuja
The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new…
- 21 Jun 2018
NCC Plans Fresh Directives on Data Roll- Over
Nigerian Communication Commission (NCC) is planning to issue fresh directives to service providers on Data Roll-over plan, Alhaji Ismail Adedigba, deputy director, Consumer Affairs Bureau of the…
- 29 Jan 2020
NCC to Review Consumer Outreach Programmes, Online Complaints Management
Nigerian Communications Commission (NCC) has inaugurated an in-house inter-departmental committee to concretely harmonise existing consumer outreach programmes and to develop a more impeccable way to…
- 10 Nov 2016
NCC Warns Telcos Against Short-Changing Subscribers
Nigerian Communications Commission (NCC), on Thursday warned GSM telephone service providers against short-changing their customers. Alhaji Abdullahi Maikano, director, NCC Consumers Affairs Bureau,…
- 9 Mar 2009
Beware of Telecom Fraudsters, Ask Questions
Nigeria telecommunications industry is an undeniably alluring, fast-paced, multi-billion dollar industry. Combine that with brain-numbingly complex technologies and it creates the perfect environment…
- 24 Dec 2018
Comply with Directives or Face Sanctions, NCC Tells Telcos
Nigerian Communications Commission (NCC) has warned telecommunications operators to comply with its directives or be sanctioned. Mr. Ismail Adedigba, deputy director, Consumer Affairs Bureau…
- 25 Sept 2016
NCC Receives 6,163 Complaints from Telecoms Subscribers in Q2
The Nigerian Communications Commission (NCC) says it received 6,163 complaints from telecommunications subscribers in the second quarter of 2016. Abdullahi Maikano, director, Consumer Affairs Bureau…
- 18 Jun 2024
Don’t Blame Telcos for Data Depletion, NCC Explains How and Why
Nigerian Communications Commission (NCC) has said that telecommunications companies are not blame for draining the data bundles of Nigerians. The NCC through its Consumer Affairs Bureau (CAB),…
- 24 Feb 2017
NCC @ COP Urges Subscribers to Rise against Exploitation
The Nigerian Communications Commission (NCC) Thursday urged telecom consumers in the country to take advantage of the consumer outreach programme provided by the Commission in order for service…
- 4 Dec 2013
NCC Enlightens Consumers on Complaint Procedures
Nigeria Communications Commission (NCC) has commenced consumers’ enlightenment campaign to ease the challenges faced by telecom subscribers Although, NCC has intensified efforts towards consumer…
- 15 Mar 2018
NCC Warns Telcos against Fraudulent Services
Nigerian Communications Commission (NCC) has again warned Network Operators in the country against fraudulent and dubious services aimed at cheating telecom consumers. Abdullahi Maikano,…
- 10 Sept 2018
Angry Subscribers Knock NCC for Failing to Protect Rights
Telecoms subscribers in Bayelsa State have returned damning indictment on the Nigerian Communications Commission (NCC) for failing to protect the rights of subscribers from alleged extortion and…
- 12 Oct 2018
NCC Names Nwokike, Director, Public Affairs
Mr. Nnamdi Nwokike has been named director, Public Affairs, by the Nigerian Communications Commission (NCC). His appointment which is in line with the NCC management’s realignment of roles and…
- 25 Jan 2018
NCC Holds 34th Edition of CTM in Barkin-Ladi Plateau State
Nigerian Communications Commission (NCC) officials, representatives of Mobile Service providers and other stakeholders gathered in the town of Barkin-Ladi, in Plateau State, for the 34th Edition of…
- 13 Nov 2019
Cyber Attacks, Biggest Headache to Telecom Industry- NCC
Nigerian Communications Commission (NCC), has said that that cyber attacks have become one of the biggest nightmares of the industry, and urged all consumers not to open emails not familiar to them,…
- 28 Dec 2016
Subscribers Laud NCC’s Outreach Programme
Subscribers of different telecommunication companies in Osun State have lauded the Nigerian Communications Commission (NCC) for its promptness in curtailing the excesses of service operators. The…
- 25 May 2018
NCC Warns Telcos against Misleading Info to Subscribers
Nigerian Communications Commission (NCC) has warned all the telecom companies against sending misleading marketing information to their customers. Prof Umar Garba Danbatta, executive vice…
- 29 Nov 2021
NCC Takes Campus Conversation to BUK, Enlightens Students on Rights, Privileges as Telecoms Consumers
The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in…
- 26 Jan 2018
Education key for Consumer Awareness & Protection – Prof. Danbatta
Prof. Umar Garba Danbatta, Executive Vice Chairman and Chief Executive Office (EVC/CEO) of Nigerian Communications Commission, has said that education remains a key driver equipping telecom consumers…
- 7 Aug 2022
Olubadan of Ibadan Backs Clamour for Telecom Infrastructure Protection
The advocacy for telecom infrastructure protection across the country by the Nigerian Communications Commission, (NCC) has received royal blessings and support of the Olubadan of Ibadan, Oba Lekan…
- 15 Sept 2019
NCC urges Telecom operators to protect their networks against cybercrime
The Nigerian Communications Commission (NCC) has urged telecom operators to protect their networks against cybercrime. The commission noted that “Cybercrime is now on the increase and service…
- 25 Jun 2020
Danbatta Redeploys 4 Directors @ NCC
Prof. Umar Danbatta, executive vice chairman (EVC), Nigerian Communications Commission (NCC) has undertaken a major restructuring at its senior management cadre, in a bid to enable the commission…
- 19 Apr 2018
Pre-Registered SIM Cards are Trouble -NCC
Nigerian Telecommunications Commission (NCC) has warned consumers to stop buying pre-registered SIM cards because kidnappers and scammers might have used them to perpetrate evil. Mr Ismail…
- 13 Aug 2018
NCC Tackles Sharp Practices through Consumer Outreach
Nigerian Communications Commission (NCC) has said that it would continue to ensure that consumers of communications enjoyed the services expected to be provided by the Service Providers. …
- 29 Aug 2019
NCC Mobilises Kano Community against Cyber Crimes
Nigeria Communications Commission (NCC), on Thursday met with residents of Kura community in Kano State, to educate them on cyber crimes and what role they should play as consumers to avoid falling…
- 6 Sept 2019
NCC Moves to Protect Nigeria against Cyber Attacks
Nigerian Communications Commission (NCC), has disclosed plans to establish mechanisms to control the use of internet to protect the nation's cyberspace against attack. The commission said the…