30 results
- 9 Sept 2019
Worrying Abuse of Telecom Consumers in Nigeria
Consumer advocacy is very low in Nigeria to the extent that consumers do not appropriate their rights in most cases. Apart from enduring substandard services, subscribers have also been…
- 24 May 2010
Consumer Advocacy in a Liberalized Telecom Sector
Consumer advocacy is a form of social network which protects the interests of consumers. For instance, consumers posting their reviews on consumer advocacy sites will stir companies’ behavior…
- 14 Apr 2022
NCC Urges Consumers to Protect Telecom Infrastructure, Others
The Nigerian Communications Commission (NCC) has emphasised that telecommunications consumers in Nigeria have a major role to play in complementing efforts being put in place to ensure effective…
- 20 Mar 2023
NCC Expands Channels of Engagement with the Opening of Consumer TELCARE Centre @ Abuja Airport
Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of a public concourse for Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre launched by the…
- 18 Oct 2021
Don't Allow your NIN to be Linked to Another Person's SIM - NCC Warns Subscribers
The Nigerian Communications Commission (NCC) has strongly warned telecoms consumers to ensure they do not allow their National Identification Number (NIN) to be linked to another person's Subscriber…
- 6 May 2022
NCC is a Flagship Public Institution Impacting Lives Positively - Alake of Egbaland
The Alake of Egbaland, Oba Adedotun Aremu Gbadebo, Okukenu IV, has applauded the regulatory strides of the Nigerian Communications Commission (NCC) in ensuring accelerated growth of…
- 22 Oct 2021
NCC Warns Subscribers of New Virus that Steals Bank Details
Nigerian Communications Commission (NCC) has warned millions of Nigerian telecom consumers of the existence of new, high-risk and extremely-damaging, Malware called Flubot. Prof. Umar Garba Danbatta,…
- 16 Mar 2022
WCRD 2022: NCC Assures of Robust Digital Infrastructure for Improved Financial Services
The Nigerian Communications Commission (NCC) has reaffirmed its commitment to accelerate deployment of robust broadband infrastructure accessible to all Nigerians. This is to enhance their access to…
- 23 Mar 2014
Pomp, Fervour as NCC Marks TCP @ 10
Encomiums poured ceaselessly last Friday at the event to mark the 10th anniversary of the Telecom Consumer Parliament (TCP), the alternative dispute resolution (ADR) mechanism of the Nigerian…
- 6 Apr 2018
Telcos Risk N500,000 Fine for Violation of DND Instruction
A fine of N500,000 will be paid by any telecom network provider that violates the Do-Not-Disturb (DND) instruction, Nigerian Communications Commission (NCC) warned on Thursday. Mr. Philip…
- 6 Nov 2020
How to File Complaints against Telcos- NCC
Nigerian Communications Commission (NCC) has made it easy for consumers of telecom services in the country, who are dissatisfied with services rendered to them by any of the service providers, to…
- 9 Jan 2014
Airtel’s “Come Alive” Campaign Connects Youth
Airtel as part of its repositioning as Nigeria’s leading mobile internet operator has unveiled “Come Alive” thematic campaign targeted at 70% of Nigerian, who are mostly youths. Approximately 70% of…
- 12 Nov 2013
Ericsson Rejigs Smartphone Users’ Experience with VoLTE
With voice over LTE (VoLTE) as a basis, consumers will be able to use telecom grade voice, video calling and other new richer communication services on LTE smartphones, according to Ericsson. …
- 7 Dec 2016
Airtel Offers Customers N10m Weekly as Red Hot Promo Returns
Airtel Nigeria on Tuesday announced the launch of the fourth edition of its Red Hot Promo, an annual reward initiative and one of Nigeria’s biggest and most credible consumer promotion platforms,…
- 28 Sept 2018
NCC Puts Losses to Call Masking, SIM Boxing @ $3Bn
Nigerian Communications Commission (NCC) has disclosed that the sector loses about $3billion in revenue occasioned by call masking/refiling and SIM boxing. Prof. Garba Umar Danbatta, executive…
- 10 Apr 2022
NIN-SIM linkage: Unblocking SIM Cards Require SIM Linkage- NCC Warns
The Nigerian Communications Commission (NCC) has officially informed telecoms consumers, whose Subscriber Identity Module (SIM) cards are barred from making calls, that affected SIMs will not be…
- 13 Apr 2019
NCC Says SIM Registration is Compulsory
The Nigerian Communications Commission (NCC) has restated that appropriate registration of SIM numbers by operators and telecom consumers in Nigeria is mandatory. Sunday Dare, the Commission's…
- 31 Jan 2020
NCC Sensitises Stakeholders on Equipment Type Approval
Nigerian Communications Commission (NCC) has kicked off its regulatory activities in 2020 with a workshop hosted to sensitise and educate its licensees and other relevant stakeholders in the Nigerian…
- 1 Apr 2019
NCC Explains Stringent SIM Card Replacement Process
Nigerian Communications Commission (NCC) said it made the process of replacing lost, stolen or damaged Subscriber Identity Module (SIM) cards more stringent in order to protect telecommunications…
- 12 Jan 2018
NCC Urged To Be Tougher on Erring Network Providers
Nigerian Communications Commission (NCC) has been urged to place tougher sanctions on erring network providers that fail to comply with the commission’s directive on quality of service. Some…
- 6 Apr 2010
Promos: Consumers Groan, Authorities Look Elsewhere
GSM service providers exploiting the lax regulation and absence of consumer advocacy groups which can bark and bite have turned to promotions and sometimes outright gambling in attempt to make more…
- 15 Nov 2021
Cyberespionage: NCC Warns of Iranian Hacking Group Targeting Telcos, ISPs
The Nigerian Communications Commission (NCC) has again notified the general public of the existence of another hacking group orchestrating cyberespionage in the African telecoms space. This is inline…
- 27 Jan 2017
Danbatta, NCC Boss in Enugu, Says Telcos Must Observe KPIs
Professor Umar Garba Danbatta, the executive vice chairman and chief executive officer of Nigerian Communications Commission (NCC) on Wednesday paid a visit to the South East Zonal Office of the…
- 30 Jan 2022
NCC Alerts Nigerians on TangleBot, New SMS-based Android Malware Unleashed by Cybercriminals
The Nigerian Communications Commission, NCC, has warned the general public against a new high-risk, critical short message service–based malware, TangleBot, infecting Android mobile devices. Dr.…
- 15 Mar 2010
Removing Obstacles to Growth in Telecom
The liberalization of telecommunications industry in the country has no doubt brought about unimaginable growth in the country’s economy. Aside huge foreign direct investment the country has…
- 18 Oct 2021
NCC Tasks Licensees on Compliance with Telecoms Regulations, License Conditions
Prof. Umar Garba Danbatta, executive vice chairman and chief executive officer of NCC, has enjoined telecom licensees to always comply with the provisions of extant laws, subsidiary legislations and…
- 20 Apr 2018
Pre-Registered SIM Cards are Trouble -NCC
Nigerian Telecommunications Commission (NCC) has warned consumers to stop buying pre-registered SIM cards because kidnappers and scammers might have used them to perpetrate evil. Mr Ismail…
- 10 Dec 2014
NCC Seals 4 Illegal Telecoms Firms
Nigerian Communications Commission (NCC) has clamped down on Steam Communications, Netcom, SwiftTalk and Multi-dimesnion Technologies all located in Lagos for illegally using the unlicensed 5.4 GHz…
- 7 Aug 2022
FG to Begin Implementation of Telecoms and Beverage Taxes in 2023
Federal government through the Budget Office of the Federation has revealed that it will begin the implementation of its proposed excise duties on telecommunication services and beverages in 2023.…
- 8 Feb 2023
NCC-CSIRT Issues Advisories to Protect Nigerians Against Threat Actors
Nigerian Communications Commission's Computer Security Incident Response Team (NCC-CSIRT), in line with its mandate, has rolled out some advisories in the first few weeks of the year 2023 as cyber…