30 results
- 1 Nov 2015
Customers, Banks Set for War over BVN
Money deposit customers under the aegis of Bank Customers Association of Nigeria (BCAN) are gearing up for a fight with the Central Bank of Nigeria (CBN), over plans to deny customers who have are…
- 8 Feb 2016
Bank Customers Battle CBN, Banks over Current Account Fee
Bank customers under the umbrella of Bank Customers Association of Nigeria (BCAN), have kicked against the introduction of Current Account Maintenance fee by the Central Bank of Nigeria (CBN) saying…
- 7 Sept 2025
Customers Wax Worriedly over Multiple Bank Charges, Urge BCAN, CBN to Intervene
Nigerian bank customers have continued to express frustration over what they describe as unauthorised and excessive debits from their accounts, calling on the Bank Customers Association of Nigeria…
- 20 Jun 2025
Bank Customers Petition CBN over Illegal Deductions, Demand Action
Bank Customers Association of Nigeria (BCAN) has written to the Central Bank of Nigeria (CBN) seeking urgent intervention over what it describes as persistent and unauthorized charges being deducted…
- 13 Jul 2023
Bank Customers Lose N472m to Bank Fraud in Three Months – Report
Report by the Financial Institutions Training Centre (FITC) shows that Bank customers in Nigeria lost N472 million to fraud in the first quarter of 2023, according to financialtrust report. It noted…
- 17 Apr 2013
Diamond Bank Dangles China Trips on Customers
Diamond Bank Plc, Nigeria’s leading commercial bank, is sponsoring five customers to the China Canton Fair to further boost their international business exposure. The China Canton Fair is a bi-annual…
- 2 Nov 2009
Union Bank Restates Commitment to Customers
Union Bank of Nigeria Plc has feted high networth customers in Lagos with a pledge to ensure that their needs and aspirations will continue to remain paramount at every level of the bank. Funke…
- 22 Dec 2025
Banks warn customers against public Wi-Fi for banking amid festive fraud surge
Banks across the country have raised fresh warnings to customers over the rising risk of digital fraud linked to the use of public Wi-Fi networks for banking and payment transactions, particularly…
- 13 Oct 2024
Nigerian Bank Customers Face Potential Service Disruptions as Core Systems Undergo Upgrades
Nigerian bank customers may need to prepare for increased service interruptions as banks across the country fast-track the migration of their core banking systems to more secure and cost-effective…
- 27 Mar 2026
NDIC Insures 99 Percent of Bank Customers
Nigeria Deposit Insurance Corporation (NDIC) has reaffirmed its commitment to protecting depositors and sustaining confidence in the nation’s banking system, declaring that its insurance framework…
- 9 Apr 2016
Fidelity Bank Moves For Better Customer Service With New App Upgrade
In a bid to provide cutting-edge, round-the-clock banking services to its teeming customers, Fidelity Bank Plc, one of Nigeria’s highly diversified financial services providers has announced the…
- 9 Feb 2022
Valentine: Fidelity Bank Set to Delight Customers with Euphoria Event
Customers of Fidelity Bank are in for a treat this Valentine as the Bank has announced plans to host a delightful evening of music, fun games and delightful experiences for its customers. Tagged The…
- 13 Feb 2022
Customers Cry Out over Indiscriminate Charges on Bank’s Accounts
Commercial Banks customers have raised alarm and expressed concern about indiscriminate and unexplained charges on their accounts by various banks. The customers, in separate interviews with the News…
- 5 Oct 2009
Union Bank Showers Gifts on Customers
Union Bank of Nigeria Plc has doled out the first set of three brand new Toyota Corolla Cars, 20 motorcycles and various cash prizes to winners in its on-going Savings Bonanza at its first quarterly…
- 25 Jul 2022
CBN Directive: Banks Begin Closure of Accounts of Unregistered Associations And Societies
Most of Nigeria’s banking service providers have recently commenced the process of closing down the bank accounts of unregistered associations and societies domiciled in their respective banks…
- 8 Oct 2025
CBN Makes case for Open Banking Policy @ Nigeria Fintech Week
Mr. Olayemi Cardoso, Governor of the Central Bank of Nigeria, CBN, has said that policies such as open banking when operational will foster new opportunities for collaboration, ensuring customers…
- 30 Oct 2018
First Bank, Clickatell Drive Financial Inclusion in Nigeria using WhatsApp
Clickatell is promoting financial inclusion in Nigeria by enabling FirstBank to launch Chat Banking on WhatsApp, unlocking the opportunity for millions of new consumers to experience an improved way…
- 21 Sept 2009
Customers Reaffirm Confidence in Union Bank
Customers and opinion leaders in the South Eastern States of the Federation have re-affirmed their confidence and loyalty to Union Bank of Nigeria Plc, believing that the recent Central Bank of…
- 1 Feb 2023
IFC Partners Union Bank of Nigeria to Support Trade, SMEs
To boost access to finance for smaller businesses in Nigeria and to support increased trade, IFC yesterday announced a partnership with Union Bank of Nigeria Plc to help the bank expand lending to…
- 24 Mar 2021
Telcos Reject Demand by Banks for SIM Swap List
Association of Chief Audit Executives of Banks in Nigeria (ACAEBIN), has asked telecommunication companies, to submit lists of SIM Swap customers to Nigeria Interbank Settlement System (NIBSS) for…
- 1 Jul 2018
Banks Shun Nigeria Cyber Identity, Use Foreign Domains
Money deposit banks are still reluctant to register their domains on .ng, Nigeria’s Code Top Level Domain (ccTLD), preferring instead foreign domains, despite several years of lobbying and campaigns…
- 24 May 2020
Sterling Bank Launches OneBank App
Sterling Bank Plc, Nigeria’s leading digital bank has launched a new, unique but simple banking application that can be used for all banking and payment transactions by its customers. Mr. Olayinka…
- 30 Mar 2015
E-PPAN Says 80% Financial Safety Achievable During Easter, Elections
As the Easter period coincides with the ongoing 2015 elections in Nigeria, the Electronic Payments Providers Association of Nigeria (E-PPAN) has offered banking customers tips to achieving up…
- 9 Mar 2009
Intercontinental Bank Offers Freebies to Customers
Intercontinental Bank Plc has announced plans to celebrate its 20 years of successful banking with bountiful reward scheme for new and existing loyal customers. Dr Erastus Akingbola, group…
- 29 Jan 2019
Banks Liable for Stolen Cash via Mobile Networks- Telcos
Telecommunications operators under the umbrella of Association of Licensed Telecoms Companies of Nigeria (ALTON), has advised bank customers to hold their banks responsible for any money lost to…
- 7 Nov 2021
NDIC Urges Customers to Petition Banks’ Excess Charges
Nigerian Deposit Insurance Corporation (NDIC), has asked customers who discover that they have been overcharged on their accounts by the banks as account and card maintenance charges among others to…
- 4 Jul 2014
CBN Receives 4,142 Petitions on Fraud
Central Bank of Nigeria (CBN) said it received and treated 4, 142 fraud related petitions against Nigerian banks resulting in the refund of N14.69billion to aggrieved customers. Umma Dutse, director,…
- 6 Jul 2015
UBA Introduces Simplified Process for BVN Registration
United Bank for Africa (UBA) Plc, Africa’s financial powerhouse, has introduced a simple, convenient and hassle free process for customers of the bank to submit their Biometric Verification Numbers…
- 5 Jun 2017
ATCON Says Increased Broadband Helps Banking Grow Customers by 23%
One of the sectors that Broadband has impacted is the banking sector as the sector can now boast of 23% bank account penetration, said Olusola Teniola, president, Association of Telecommunication…
- 12 Feb 2026
NDIC Moves to Boost Customers’ Confidence in Nigerian Banks
The Nigeria Deposit Insurance Corporation (NDIC) has reaffirmed its commitment to safeguarding the nation’s financial system, announcing that its recent upward review of the maximum deposit insurance…