30 results
- 24 May 2010
Consumer Advocacy in a Liberalized Telecom Sector
Consumer advocacy is a form of social network which protects the interests of consumers. For instance, consumers posting their reviews on consumer advocacy sites will stir companies’ behavior…
- 12 Mar 2020
ATCIS Seeks NCC’s Collaboration to Strengthen Consumer Protection
Association of Telephone, Cable TV and Internet Subscribers (ATCIS) has assured of its readiness to collaborate with the Nigerian Communications Commission (NCC) to promote the rights, interests and…
- 23 Feb 2009
NCC Gives Voice to Subscribers with Consumer Advocacy
Telecommunications sector is the only sector of the country’s economy that consumer’s right are protected as well as given opportunity to interfaced with service providers. It stands on a…
- 16 Mar 2009
Telecom Stakeholders’ Forum to focus on Consumer Protection
This year’s Nigerian Communications Commission (NCC) organized telecom stakeholders forum will focus on the protection of the telecom consumer in the growing global Information and…
- 16 Feb 2009
NCC Inaugurates ICAF for Telecom Consumers
The Nigerian Communications Commission, (NCC), has stepped up its telecom consumer protection initiatives with the inauguration of an twelve-man Industry Consumer Advisory Forum, (ICAF), headed by…
- 16 Aug 2020
NCC Hosts First Virtual ICAF Meeting, to Partner Consumer Rights Advocacy Groups
Nigerian Communications Commission (NCC) is thinking out of the square to demonstrate its commitment to tackle consumer-centric issues in the telecom eco-system, as it hosts the second quarter…
- 5 May 2026
NCAN Commends NCC for Mandating Telcos to Compensate Subscribers for Poor Services
National Consumers Advocacy Network (NCAN), a consumer advocacy group focused on protecting the rights of consumers, has commended the Nigerian Communications Commission (NCC),for introducing a…
- 8 Oct 2021
GSM@20: Stakeholders Set for Dialogue on Telecoms Consumer Protection
Stakeholders in Nigeria are billed to participate in an industry-wide dialogue summit aimed at addressing salient issues affecting over 200 million telecom corporate and individual consumers, as…
- 21 Apr 2017
NCC Sensitises Telecom Consumers on Rights
The Nigerian Communications Commission (NCC), has again called on telecom subscribers to dial 622 toll free for complaints and send STOP to 2442 for unsolicited messages. The commission made the call…
- 2 Dec 2017
NCC Invites Partners for Toll-Free 622 Line
Nigerian Communications Commission (NCC) is seeking the partnership of consumers advocacy groups to increase consumers’ awareness of its 622 toll free line. Mr Abdullahi Maikano, its Director…
- 27 Jan 2018
Education key for Consumer Awareness & Protection – Prof. Danbatta
Prof. Umar Garba Danbatta, Executive Vice Chairman and Chief Executive Office (EVC/CEO) of Nigerian Communications Commission, has said that education remains a key driver equipping telecom consumers…
- 5 May 2013
Abuse of Consumers in Nigeria
Consumer advocacy is very low in Nigeria to the extent that consumers do not appropriate their rights in most cases. It is so much so that consumer advocacy is still mere platitudes and at best…
- 7 Aug 2022
Olubadan of Ibadan Backs Clamour for Telecom Infrastructure Protection
The advocacy for telecom infrastructure protection across the country by the Nigerian Communications Commission, (NCC) has received royal blessings and support of the Olubadan of Ibadan, Oba Lekan…
- 30 Nov 2019
NCC Reiterates Need for Telecom Consumers to Lodge Complaints First With Service Providers
The Nigerian Communications Commission (NCC) has said that the 622 Toll-Free Line created by the Commission for complaints management serves as a second level of complaint for telecom consumers who…
- 9 Sept 2019
Worrying Abuse of Telecom Consumers in Nigeria
Consumer advocacy is very low in Nigeria to the extent that consumers do not appropriate their rights in most cases. Apart from enduring substandard services, subscribers have also been…
- 16 Sept 2019
NCC urges Telecom operators to protect their networks against cybercrime
The Nigerian Communications Commission (NCC) has urged telecom operators to protect their networks against cybercrime. The commission noted that “Cybercrime is now on the increase and service…
- 13 Mar 2020
NCC’s Committee on e-Fraud Meets, Reviews Inputs from Sub-Committees
The 26-man Committee inaugurated by the Nigerian Communications Commission (NCC) to develop a Memorandum of Understanding (MoU) on how relevant public and private organisations can collaborate to…
- 20 Mar 2023
NCC Expands Channels of Engagement with the Opening of Consumer TELCARE Centre @ Abuja Airport
Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of a public concourse for Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre launched by the…
- 14 Jul 2014
Abuse of Nigerian Consumers
A corporate cliché is that the direction of a business is ultimately determined by its customers, that is satisfied customers of course. In a normal society, the customer is the king and without him,…
- 28 Sept 2019
Criminals Terrorise Nasarawa Residents with Unregistered SIM Cards- Emir
Alhaji Ibrahim Usman Jibril, Emir of Nasarawa, has called on the Nigerian Communications Commission (NCC) to check the rising use of unregistered SIM cards in Nasarawa state. The Emir said…
- 10 Mar 2014
CPC Moves to Protect Telecom Subscribers
The Consumer Protection Council (CPC) has inaugurated a Compendium of the Rights of Telecommunication Subscribers in Nigeria as an effort to improve consumer education and protect the rights of…
- 12 Dec 2025
CBN, NCC to Launch Short Code for Swift Consumer Complaint Resolution
Central Bank of Nigeria (CBN) on Thursday announced plans to partner with the Nigerian Communications Commission (NCC) to develop an industry-wide short code for consumers to lodge complaints with…
- 6 Apr 2009
50 Hearty Cheers to Telecom Consumer Parliament
It seems like yesterday when the Nigerian Communications Commission (NCC) begun the Telecom Consumer Parliament, Telecom, an alternative dispute resolution mechanism (ADR). Like in all the previous…
- 28 Nov 2021
NCC Embarks on "Shine Your Eyes, No Fall Mugu" Sensitization Campaign in Benin
The Nigerian Communications Commission has again given expression to its commitment to reach all categories of telecom consumers, with the launch yesterday in Benin, of a consumer-centric outreach…
- 8 Mar 2020
ICAF Says NCC, Operators Need Stakeholders' Support for Improved QoS
Industry Consumer Advisory Forum (ICAF) has advocated the need for stakeholders at the federal, state and local levels, both in public and private sectors, to work with the Nigerian Communications…
- 6 Jul 2026
NCC Urges Nigerian Students to Help Stop Telecom Vandalism
Nigerian Communications Commission (NCC) has called on Nigerian students to actively protect telecommunications infrastructure across the country, describing such facilities as critical national…
- 5 May 2009
Fourth Stakeholders’ Forum Holds in May 26
The fourth Stakeholders Forum organized by the Nigerian Communications Commission and managed by IT & Telecom Digest will now hold on May 26, 2009, at the Golden Gate Restaurant, Ikoyi, Lagos.…
- 7 Dec 2021
Automation, Next Stage of Service Delivery in Public Sector – Danbatta
Prof. Umar Garba Danbatta, Executive Vice Chairman of the Nigerian Communications Commission (NCC), has said leveraging the potential of Information and Communication Technology (ICT) to automate…
- 6 Apr 2010
Promos: Consumers Groan, Authorities Look Elsewhere
GSM service providers exploiting the lax regulation and absence of consumer advocacy groups which can bark and bite have turned to promotions and sometimes outright gambling in attempt to make more…
- 16 Mar 2022
WCRD 2022: NCC Assures of Robust Digital Infrastructure for Improved Financial Services
The Nigerian Communications Commission (NCC) has reaffirmed its commitment to accelerate deployment of robust broadband infrastructure accessible to all Nigerians. This is to enhance their access to…