30 results
- 31 Mar 2017
NCC Develops Programmes to Empower Telecom Consumers
The Nigerian Communications Commission (NCC) has developed a number of programmes aimed at empowering telecommunications consumers. Abdullahi MaiKano, NCC Director, Consumer Affairs Bureau, disclosed…
- 4 Dec 2013
NCC Enlightens Consumers on Complaint Procedures
Nigeria Communications Commission (NCC) has commenced consumers’ enlightenment campaign to ease the challenges faced by telecom subscribers Although, NCC has intensified efforts towards consumer…
- 16 Dec 2021
Kano Trade Fair: Emir of Kano, Others Applaud NCC's Consumer Initiatives
The Emir of Kano, Alh. Aminu Ado Bayero, influential individuals, who visited the Nigerian Communications Commission (NCC) pavilion as well as telecom consumers, who participated at the 'NCC Special…
- 6 Nov 2020
How to File Complaints against Telcos- NCC
Nigerian Communications Commission (NCC) has made it easy for consumers of telecom services in the country, who are dissatisfied with services rendered to them by any of the service providers, to…
- 9 Nov 2019
NCC Makes Case for Telecom Consumers
The Nigerian Communications Commission (NCC) has said that telecom consumers are critical stakeholder in the industry that should be treated with respect by operator. Prof. Umar Danbatta,…
- 14 Aug 2018
NCC Tackles Sharp Practices through Consumer Outreach
Nigerian Communications Commission (NCC) has said that it would continue to ensure that consumers of communications enjoyed the services expected to be provided by the Service Providers. …
- 21 Apr 2017
NCC Sensitises Telecom Consumers on Rights
The Nigerian Communications Commission (NCC), has again called on telecom subscribers to dial 622 toll free for complaints and send STOP to 2442 for unsolicited messages. The commission made the call…
- 29 Jan 2020
NCC to Review Consumer Outreach Programmes, Online Complaints Management
Nigerian Communications Commission (NCC) has inaugurated an in-house inter-departmental committee to concretely harmonise existing consumer outreach programmes and to develop a more impeccable way to…
- 31 Aug 2019
NCC Charges Telecom Consumers to be More Vigilant Online
The Nigerian Communications Commission (NCC) has again charged telecom consumers to be more vigilant while surfing the Internet or carrying out online financial transactions to avoid falling victims…
- 25 Sept 2017
TCP: NCC Says Consumer Satisfaction, Robust Sector Top Priorities
By Ugo Onwuaso Nigerian Communications Commission (NCC) is determined to carry out its regulatory functions to ensure that the companies operating in the industry were healthy. Prof. Umar Danbatta,…
- 2 Oct 2020
NCC Expresses Commitment to Deepening Consumer Protection
Since the establishment of the Nigerian Communications Commission (NCC), it has been consistent in deepening and protecting the rights of consumers. Indeed, one of the core mandates of the NCC is to…
- 18 May 2023
NCC Asks Consumers to Beware of Online Loan Sharks
Nigerian Communications Commission (NCC) has cautioned members of the public to be cautions of fraudulent activities of those it described as loan sharks. The commission also said that there are many…
- 29 Nov 2021
NCC Takes Campus Conversation to BUK, Enlightens Students on Rights, Privileges as Telecoms Consumers
The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in…
- 10 Nov 2016
NCC Warns Telcos Against Short-Changing Subscribers
Nigerian Communications Commission (NCC), on Thursday warned GSM telephone service providers against short-changing their customers. Alhaji Abdullahi Maikano, director, NCC Consumers Affairs Bureau,…
- 5 Oct 2021
NCC Campus Conversation Moves to University of Abuja
The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new…
- 18 May 2021
NCC Resolves 99.2% of Telecom Consumer Complaints in Q1 2021
The Nigerian Communications Commission (NCC) has resolved 99.2 per cent of service-related complaints received from telecom consumers across the major network operators in Q1, 2021. According to the…
- 13 Oct 2018
NCC Names Nwokike, Director, Public Affairs
Mr. Nnamdi Nwokike has been named director, Public Affairs, by the Nigerian Communications Commission (NCC). His appointment which is in line with the NCC management’s realignment of roles and…
- 19 Jun 2024
Don’t Blame Telcos for Data Depletion, NCC Explains How and Why
Nigerian Communications Commission (NCC) has said that telecommunications companies are not blame for draining the data bundles of Nigerians. The NCC through its Consumer Affairs Bureau (CAB),…
- 18 May 2017
Lagos Assembly Commends NCC’s Initiatives on Consumer, QoS
Lagos State House of Assembly, has commended the Nigerian Communications Commission (NCC) for tagging 2017- Year of the Nigerian Telecom Consumer (YoNTC) which emphasizes the protection and education…
- 7 Aug 2022
Olubadan of Ibadan Backs Clamour for Telecom Infrastructure Protection
The advocacy for telecom infrastructure protection across the country by the Nigerian Communications Commission, (NCC) has received royal blessings and support of the Olubadan of Ibadan, Oba Lekan…
- 25 Dec 2018
Comply with Directives or Face Sanctions, NCC Tells Telcos
Nigerian Communications Commission (NCC) has warned telecommunications operators to comply with its directives or be sanctioned. Mr. Ismail Adedigba, deputy director, Consumer Affairs Bureau…
- 20 Apr 2018
Pre-Registered SIM Cards are Trouble -NCC
Nigerian Telecommunications Commission (NCC) has warned consumers to stop buying pre-registered SIM cards because kidnappers and scammers might have used them to perpetrate evil. Mr Ismail…
- 12 Dec 2019
NCC Moves to Check Fraudsters Duping Telecoms Consumers
Nigerian Communications Commission (NCC) has intensified regulatory efforts towards protecting the interest of telecoms consumers from the scourge of financial frauds through its multi-sectoral…
- 12 Mar 2020
ATCIS Seeks NCC’s Collaboration to Strengthen Consumer Protection
Association of Telephone, Cable TV and Internet Subscribers (ATCIS) has assured of its readiness to collaborate with the Nigerian Communications Commission (NCC) to promote the rights, interests and…
- 24 Feb 2017
NCC @ COP Urges Subscribers to Rise against Exploitation
The Nigerian Communications Commission (NCC) Thursday urged telecom consumers in the country to take advantage of the consumer outreach programme provided by the Commission in order for service…
- 8 Sept 2018
NCC Pledges to Protect Telecom Subscribers Against Malpractices
Nigerian Communication Commission (NCC) has acknowledged malpractices in the telecommunication sector and expressed commitment to protect subscribers from cheating firms and operators. NCC made the…
- 8 Dec 2008
Have a Consumer Complaint? Here's Where to Complain
Complaining is good, it is a means for people to assert their rights and stand up for themselves. The word ‘complain’ has however unjustly acquired negative and unpleasant connotations…
- 23 Feb 2009
NCC Gives Voice to Subscribers with Consumer Advocacy
Telecommunications sector is the only sector of the country’s economy that consumer’s right are protected as well as given opportunity to interfaced with service providers. It stands on a…
- 11 Sept 2018
Angry Subscribers Knock NCC for Failing to Protect Rights
Telecoms subscribers in Bayelsa State have returned damning indictment on the Nigerian Communications Commission (NCC) for failing to protect the rights of subscribers from alleged extortion and…
- 23 Mar 2014
Pomp, Fervour as NCC Marks TCP @ 10
Encomiums poured ceaselessly last Friday at the event to mark the 10th anniversary of the Telecom Consumer Parliament (TCP), the alternative dispute resolution (ADR) mechanism of the Nigerian…