30 results
- 29 Nov 2021
NCC Takes Campus Conversation to BUK, Enlightens Students on Rights, Privileges as Telecoms Consumers
The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in…
- 11 Dec 2017
Ibillo Hosts NCC's Consumer Conversation
Nigerian Communications Commission's Consumer Conversation forum was recently held at the agrarian and agricultural town of Ibillo in Akoko-Edo Local Council of Edo State. NCC’s Zonal Office-driven…
- 10 May 2017
NCC Launches 'Consumer Conversation' In Ibadan
In keeping with the faith and programmatic map of the Declaration of 2017 as Year of the Nigerian Telecom Consumer by the Management of the Nigerian Communications Commission (NCC), the Ibadan Zonal…
- 8 Oct 2021
GSM@20: Stakeholders Set for Dialogue on Telecoms Consumer Protection
Stakeholders in Nigeria are billed to participate in an industry-wide dialogue summit aimed at addressing salient issues affecting over 200 million telecom corporate and individual consumers, as…
- 5 Jun 2017
NCC: Yabatech Hosts Consumer Conversation
Students, staff and members of Yaba College of Technology community recently enthusiastically received the team from the Nigerian Communications Commission (NCC), to the campus for the second Lagos…
- 4 Dec 2017
NCC IS DETERMINED TO ENSURE TELECOMS CONSUMERS ARE INFORMED, EDUCATED AND THEIR RIGHTS PROTECTED
Nigerian Communications Commission, NCC, has bolstered consumers confidence about providing enabling environment for them to receive adequate information and education as well as the protection of…
- 6 Jan 2025
Telecom Consumers to Gain from Tariff Update as Airtel Nigeria Prioritizes Enhanced Services
As conversations intensify around tariff adjustments in Nigeria’s telecommunications sector, Airtel Nigeria CEO Dinesh Balsingh has reaffirmed the telecom giant’s commitment to delivering superior…
- 5 Oct 2021
NCC Campus Conversation Moves to University of Abuja
The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new…
- 26 Jul 2023
Lamido of Adamawa Commends NCC's Consumer Protection Initiatives
Lamido of Adamawa, Dr. Muhammadu Mustapha, has commended the Nigerian Communications Commission (NCC) on a range of its telecom consumer protection initiatives, including the recent Village Square…
- 6 Aug 2017
Danbatta, NCC EVC Inaugurates Consumer Campus Outreach at UNILAG
Professor Umar Danbatta, executive vice chairman of the Nigerian Communications Commission (NCC) launched the pilot and maiden edition of the NCC’s campus outreach programme at a special Consumer…
- 16 Aug 2020
NCC Hosts First Virtual ICAF Meeting, to Partner Consumer Rights Advocacy Groups
Nigerian Communications Commission (NCC) is thinking out of the square to demonstrate its commitment to tackle consumer-centric issues in the telecom eco-system, as it hosts the second quarter…
- 6 May 2022
NCC is a Flagship Public Institution Impacting Lives Positively - Alake of Egbaland
The Alake of Egbaland, Oba Adedotun Aremu Gbadebo, Okukenu IV, has applauded the regulatory strides of the Nigerian Communications Commission (NCC) in ensuring accelerated growth of…
- 29 Sept 2017
NCC, CBN Collaborate to Checkmate Mobile Banking Fraud
The Nigerian Communications Commission, (NCC) yesterday said it was partnering with the Central Bank of Nigeria (CBN) to sensitize customers on mobile money banking fraudsters. Prof. Umar Danbatta,…
- 28 Jul 2018
NCC Collaborates with NSA to Stop Call Masking
The Nigerian Communications Commission, NCC says it is collaborating with the Office of the National Security Adviser, NSA to address the issue of call masking. Speaking at the Consumer Conversation…
- 30 Nov 2009
The Many Woes of Customer Service Delivery in Telecom
It is a popular saying that a customer in every service driven business such as telecom is king and therefore should be treated as such. The subscriber in the business of telecommunications is the…
- 21 Nov 2021
NCC Urges to Students to Report Telcos who Fail to Address their Problems
Nigeria Communication Commission (NCC) has advised students to always report network providers who refused to address their problems to the commission. Prof. Umar Garba Danbatta, Executive Vice…
- 12 Apr 2013
QoS: MNP Rings Fire your GSM Provider
Nigerian Communications Commission (NCC), yesterday said that it was set to launch the much awaited mobile number portability (MNP) service, which will afford a telecom consumer the ability to choose…
- 4 Feb 2013
Waiting for Mobile Number Portability
After several postponements, Nigeria is now at the dawn of mobile number portability (MNP) service that will afford a telecom consumer the ability to choose or fire their GSM service provider and…
- 27 Jul 2020
NCC Explains Reasons for Revising Complaints Categories, Service Level Agreements
The Nigerian Communications Commission (NCC) said it undertook a revision of the framework stipulating the processes for resolving consumer complaints arising from service delivery by telecoms…
- 30 Jan 2022
NCC Alerts on New SMS-Based Malware
Nigerian Communications Commission (NCC) has again alerted telecommunication users of a new high-risk, critical and Short Messaging Service-based malware, TangleBot, infecting Android mobile devices…
- 27 May 2022
NCC Says 40 Telecom Structure are Vandalised Daily in Nigeria
Nigerian Communication Commission (NCC) has revealed that it receives over 40 vandalisation reports on telecom structures across the federation daily. It said the situation underlines the need for…
- 25 Jul 2018
NCC Pledges to Ensure Network Providers Deliver Quality Service
Nigerian Communications Commission, NCC, has said it will continue to protect the interest of consumers by ensuring provision of good quality service as well as sanction telecom operators for…
- 12 Aug 2022
Zamtel Launches WhatsApp Airtime Purchase
Zamtel, in partnership with Gupshup, the global leader in conversational engagement, today announced the launch of an intelligent chatbot that will allow customers to buy airtime via WhatsApp. Zamtel…
- 6 Mar 2017
NCC Puts Consumers First in New Campaign
Nigerian Communications Commission (NCC) said that it will flag off a strategic campaign soon, aimed at empowering and protecting the consumers of telecommunications services in Nigeria. This is…
- 28 Aug 2022
How desirable is 5% Excise Duty on Telecom Services?
By Ibrahim Dan Halilu The Minister of Finance, Budget and National Planning, Mrs. Zainab Ahmed has thrown Nigeria into another controversy amidst plans to launch the 5G network, which is expected to…
- 8 Oct 2012
The Pains of Operators’ Contact Centres
Last week was observed by corporate organizations as customers’ week. The week is used to celebrate customers of any organization. In the country, apart from some banks that placed advert in the…
- 5 Oct 2017
NCC Storms Uselu Market for World Consumer service week
The Nigerian Communications Commission (NCC) quest for consumer satisfaction has continued to gain momentum. This time, it took the message to Uselu Market, Egor LGA in Edo State in celebration of…
- 18 Aug 2008
NCC, Operators to Crash SMS Tariffs
To engender subscribers’ effective use of the Short Messaging Services (SMS) for communications, the Nigerian communications Commission (NCC) in responding to the requests of subscribers for…
- 30 Jan 2022
NCC Alerts Nigerians on TangleBot, New SMS-based Android Malware Unleashed by Cybercriminals
The Nigerian Communications Commission, NCC, has warned the general public against a new high-risk, critical short message service–based malware, TangleBot, infecting Android mobile devices. Dr.…
- 24 Dec 2012
Airtel Equips Network with HD Voice Service
Airtel Nigeria has announced the roll-out of High Definition (HD) Voice Service, a network innovation that allows customers to experience exceptional voice quality across 3.75G locations in the…