30 results
- 19 Jul 2021
5 Tried and Tested Ways to Keep Employees Engaged
By Andrew Bourne, Regional Manager - Africa, Zoho Corp. Employee engagement, when done right, nurtures long-term relationships and contributes to an organisation's sustainability. Engaged employees…
- 25 Aug 2021
Hybrid Working is the Way Forward, Here's How to Get it Right for Your Business
By Andrew Bourne, Regional Manager, Africa, Zoho Corp. As Nigeria enters its third wave of COVID-19 with cases of the Delta variant increasing in several states, companies are urged to take…
- 6 Sept 2021
Modern Customer Engagement: Keeping up with Gen Y and Z
By Andrew Bourne, Regional Manager, Africa, Zoho Corp. The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It's so widely used that when many people…
- 28 Sept 2020
Why Businesses Should Take a Long-term Approach to People, Product, and Customers
By Andrew Bourne, Region Manager, Africa, Zoho Corporation, Business success is perceived differently today. Buzzwords like maximization, venture-backed, growth hacking, and well-conceived exit…
- 18 Mar 2021
Choosing the right mix of tools for your business to sidestep silos
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation Technology silos are one of the most common barriers that organisations come across in their digital transformation journeys. Tech…
- 6 Apr 2021
How Tech Companies Can Help Reverse Talent Erosion in Rural Communities
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation For decades, companies, especially tech providers, have followed a certain operational pattern. They start out in a major city, raise…
- 22 Nov 2020
5 Major Customer Experience Trends that Shaped 2020
By Andrew Bourne, Region Manager, Africa, Zoho Corporation Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival. As…
- 17 Aug 2020
4 Simple Steps Your Business Can Take to Retain Top Talent
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation The past few months have put organisations around the globe under unprecedented pressure. Few have been spared the economic fallout, with…
- 19 May 2020
Zoho Announces Fixed Local Pricing for Nigerian Businesses
Zoho Corporation, Global technology company has announced that all its 45+ business software applications are available at a fixed Nigerian Naira (NGN) price. Andrew Bourne, country manager, Africa,…
- 3 Feb 2021
Why in-House R&D Often Beats Acquired Tech when it Comes to Giving Customers Great Software
By Andrew Bourne, Region Manager, Africa, Zoho Corporation When it comes to choosing technology providers for their businesses, CTOs and IT leaders have two options. The first is adopting a…
- 22 Feb 2021
Sensory Surveillance and Smart Devices: Why we Should Care About the Cost of Convenience
By Andrew Bourne, Region Manager, Africa, Zoho Corporation Today, most people and households boast a multitude of smart devices, which bring a large measure of convenience to our daily routine and…
- 6 Jul 2020
Opinion: It’s Time to Get Serious About User Data
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation Over the past few years, tech-savvy customers and younger, more dynamic, employees have forced businesses in all sectors to completely…
- 28 Oct 2020
Why Businesses Should Consider Opening Offices in Small Towns and Villages
By Andrew Bourne, Region Manager, Africa, Zoho Corporation, For a while now, tech companies and workers have been eyeing smaller cities to escape the exorbitant real estate costs, manic lifestyles,…
- 13 Apr 2021
5 Ways to Write an Engaging Value Proposition for Your Website
By Andrew Bourne, Regional Manager - MEA, Zoho Corp. When it comes to selling newspapers, persuasive and relevant "above-the-fold" content has always been a necessity. The top half of the…
- 30 Jul 2020
4 Ways to Ensure Your Business Software Provider is Doing All it Can to Protect Your Data
By Andrew Bourne, Regional Manager, Africa, Zoho Corporation In the past few years, privacy breaches around the world have made technology users conscious about the way their data is being used. You…
- 19 Oct 2020
How to Deal with Fatigue in Remote Teams
By Andrew Bourne, Region Manager, Africa, Zoho Corporation While the pandemic paved the way for even the most staunch opponents of remote work to change their perspective, fatigue is starting to set…
- 10 Dec 2020
5 Remote Work and Hiring Trends That Will Shape Future Workforce Decisions
By Andrew Bourne, Region Manager, Africa, Zoho Corporation Businesses around the globe have spent the better part of this year adjusting to the new reality of remote working. While a few companies…
- 18 Jan 2021
How to Address Data Privacy Concerns in the Workplace and Maximize Employee Trust
By Andrew Bourne, Region Manager, Africa, Zoho Corporation As businesses look to overcome the challenges of 2020, they’ll have a number of goals in mind. For some, it will be about survival while…
- 5 Jan 2022
What Will Online Privacy and Security Look Like in 2022?
By Andrew Bourne, Regional Manager - Africa, Zoho Corporation In many ways, 2021 was a landmark year for online privacy. In April 2021, Apple rolled out an update allowing users to opt out of app…
- 14 Jul 2020
Opinion: Onsite and Remote - taking a best-of-both-worlds approach to your business operations
By Andrew Bourne, Region Manager, Africa, Zoho Companies around the globe have had to adopt remote working in a short period of time. Some have thrived and won’t go back to the office model, with the…
- 21 Oct 2021
#AfriTECH2021: Key takeaways from Zoho’s workshop on Driving Business Growth through CX
For organizations large and small, the year 2020 was the longest year ever. The quick lesson is the urgent need to reorient the workforce to a new way of working to ensure uninterrupted delivery of…
- 11 Jun 2020
Zoho Launches Bigin, A CRM Solution Tailored for Small Businesses
Zoho, a global technology company that offers the most comprehensive suite of business software applications in the industry, has launched Bigin, a pipeline-centric CRM software designed specifically…
- 26 Jul 2021
Zoho to Make Zoho Invoice Free of Charge to Empower SMEs to Rebuild and Grow
Zoho Corporation, a global technology company, announced that starting today, its online invoicing solution, Zoho Invoice, will be completely free of cost to further extend the company's support for…
- 11 Oct 2021
Zoho Emerges Africa Tech Alliance Alliance Forum (#AfriTECH2021) Lead Sponsor
Zoho Corporation has been named the lead sponsors of Africa Tech Alliance Forum 2021 (#AfriTECH2021), by the organisers. The hybride event (both online and physical) will take place on Wednesday,…
- 21 Jun 2021
Nigeria, Kenya Businesses Largely Oblivious to Data Protection Laws - Report
A survey by WorldWideWorx shows that many businesses in Nigeria and Kenya are not aware of privacy laws governing their marketing activities despite Data Protection Act (DPA). According to the…
- 12 Mar 2021
5 Top Tips for Your Business Website
As a result of the COVID-19 pandemic, many companies and even small businesses have accelerated their digital initiatives to include an online presence and stay relevant to their customers. The…
- 13 Sept 2022
Why Digital and Tech Skills Need to be Included at all Levels of Education
Education is, without a doubt, a fundamental human right. Today, digitalisation enables us to improve education and provide equal access to all. But where do we even begin? In a world when everything…
- 2 Jun 2020
Top 4 Business Tools You Need for Effective Remote Working
With social distancing measures likely to remain strictly in place for the foreseeable future as we seek to contain the spread of Covid-19, remote working is having its moment. “For many of us,…
- 27 May 2020
How to Select a Suite of Software Products to Support Your Remote and On-site Working Requirements
Local businesses have had to make their operations digital, and remote, at a much faster pace than they ordinarily would have thanks to the Covid-19 pandemic. “Working from home has quickly become…
- 19 Oct 2021
AfriTECH2021 Seeks Urgent Steps to Drive Inclusive Digital Economy
Stakeholders in the information and communication technology industry have stressed that accelerating innovation remains the best path to drive inclusive growth. L-R: Mr. Chinenye Mba-Uzoukwu,…